Question for the Community on my 1914 Cracker Jack Collections

[CJDave]

I do have my list of those that were not so nice to me....one in particular (I'll hold off mentioning the name) after cashing my check, a few days after sent me a reminder email about payment (which I didn't respond to as I considered it a timing issue). About a week later sent me a nasty email threatening to call me out on every website (i.e. Net 54) for non-payment and lack of response. After showing them my check was cashed two weeks prior, gave me an "Oops, our error". Needless to say, I will never do business with them.

[Stampsfan]

Originally Posted by CJDave

I do have my list of those that were not so nice to me....one in particular (I'll hold off mentioning the name) after cashing my check, a few days after sent me a reminder email about payment (which I didn't respond to as I considered it a timing issue). About a week later sent me a nasty email threatening to call me out on every website (i.e. Net 54) for non-payment and lack of response. After showing them my check was cashed two weeks prior, gave me an "Oops, our error". Needless to say, I will never do business with them.

Why do these auction houses treat customers (and consignors) that way? Is the hobby growing in leaps and bounds where there are so many customers, they don't have to take care of ones they already have? My understanding is most auction houses don't take in scads of new clients, and are almost remaining status-quo in the number of clients they have.

I am so frustrated with one auction house, I am actually building a brochure-type website, complete with emails, outlining a nearly three year "disagreement" I am having with them.

[CJDave]

Does anyone have a contact person/name at Heritage?

[brianp-beme]

Originally Posted by CJDave

Does anyone have a contact person/name at Heritage?

Peter Calderon is a consignment director at Heritage dealing with vintage cards, and is a member of this board.

Brian