Auction Problem

[ballparks]

Originally Posted by Bugsy

I agree. I had a similar issue on a paper item from them and was extremely displeased with how they addressed it. Please let us know if you make an progress.

Update for the forum..........

So the initial response is that in the description it talked about a tear, so they can’t do anything about it, even if the photo looked perfect. (Clearly that means that the ticket got torn in their possession). I ask them politely to review again as this seems a stretch. I will update afterwards as they said they would.

[Joe Hunter]

The photo doesn't match the description. You can see the pinhole, but no tear is visible that I can see. In hind sight, you probably would have contacted the AH in advance of bidding about this disparity. That being said, I do think a partial refund is appropriate.

[perezfan]

That is just unacceptable....

The disclosure in their description does not even come close to addressing the magnitude of that tear. And in looking at the Ticket on their website, even under extreme magnification, you cannot see any tear in the upper-right quadrant.

I would threaten legal recourse if they really think that they properly disclosed this condition issue. Especially given what you paid.

Hate to say it, but I had a feeling they would make this challenging.

Best of luck!

[ballparks]

Originally Posted by perezfan

That is just unacceptable....

The disclosure in their description does not even come close to addressing the magnitude of that tear. And in looking at the Ticket on their website, even under extreme magnification, you cannot see any tear in the upper-right quadrant.

I would threaten legal recourse if they really think that they properly disclosed this condition issue. Especially given what you paid.

Hate to say it, but I had a feeling they would make this challenging.

Best of luck!

I hear you!

That said, I am a very fair person and hope that things resolve amicably. I spend a LOT on tickets/programs every year and hope that my reputation for honesty will help me out on this one. They said they would review and I am hoping that they will realize that currently the situation is just not 'right'.

[Bugsy]

Originally Posted by perezfan

That is just unacceptable....

The disclosure in their description does not even come close to addressing the magnitude of that tear. And in looking at the Ticket on their website, even under extreme magnification, you cannot see any tear in the upper-right quadrant.

I would threaten legal recourse if they really think that they properly disclosed this condition issue. Especially given what you paid.

Hate to say it, but I had a feeling they would make this challenging.

Best of luck!

It's bad enough that their photos are terribly low-res to being with. With that response, it's almost like they're insinuating that it's your fault for bidding on the lot.

[Exhibitman]

Out them.

[ballparks]

Originally Posted by Exhibitman

Out them.

I am very much hoping that later this week I can give a 'they dealt with this well in the end' type of post. I'm trying to be as calm and reasonable about this as I can and trying to glean from the advanced collecting community what people think is fair as I approach them. I really think that they should take back the item that is damaged for a fair percentage of the final auction value (with BP of course).

[buymycards]

Originally Posted by Exhibitman

Out them.

There is a Hunt sticker on the topload. Look at the photo in the original post.

[buymycards]

Looking at the scans on the auction site, there isn't a hint of that tear on the right side of the ticket. I can see a crease on the left side, and I see the pinhole, but the tear is not visible.

https://www.huntauctions.com/live/im...t_qual=&closed

[Joe Hunter]

The rip probably lowers the value of the ticket by at least 30-40%, so that is what I would ask for in terms of a reasonable settlement, that is if you want to keep it at all. I would agree with Perezfan that $800-1000 refund is not out of line.

[111gecko]

Wondering if the crease on the left side (1919) was considered torn and the slice on the right was a "woops" during packing/shipping. Absolutely no way that was there in the original listing..If it was; that is some of the finest photography work in history.
Please keep us updated as to the response.