Auction House thievery Lelands style

[Peter_Spaeth]

Originally Posted by 111gecko

Once Leland's provides the insurance receipts from Fed-Ex for each buyer that requests it; this should be a moot thread.

If they don't and buyers find out they actually had a third party blanket policy that wasn't disclosed and also considerably marked up...I think there is going to be a problem.

The first response I could imagine is Leland's claiming "this doesn't matter; there is an insurance policy for every item". On the surface that sounds like a reasonable response, however, if 1) a buyer was promised a fed-ex policy; they should get it and 2) would a buyer still purchase a $60,000 card not knowing if the insurance company is reputable and/or if Leland's could/would cover the deficiency if the company didn't pay on a claim?

Disclosure is a good thing....

That will be difficult to produce given that Fed Ex has a 1K limit for collectibles.

[111gecko]

Originally Posted by Peter_Spaeth

That will be difficult to produce given that Fed Ex has a 1K limit for collectibles.

That's the point...this is going to get ugly.

[Peter_Spaeth]

Originally Posted by 111gecko

That's the point...this is going to get ugly.

As the song goes, "How long....has this been going on?"

[111gecko]

Originally Posted by Peter_Spaeth

As the song goes, "How long....has this been going on?"

I think Bowie nailed it...

[BruceinGa]

Originally Posted by Peter_Spaeth

As the song goes, "How long....has this been going on?"

I believe it was Ace, 1974

[Peter_Spaeth]

Originally Posted by BruceinGa

I believe it was Ace, 1974

Not to be confused with the Amazing Rhythm Aces.

[ullmandds]

It's starting to feel a little bit as if the hobby is against the collectors these days??? Talk about biting the hand that feeds you?

[frankbmd]

Originally Posted by BruceinGa

I believe it was Ace, 1974

Originally Posted by Peter_Spaeth

Not to be confused with the Amazing Rhythm Aces.

I never even had a third rate romance with the rhythm aces, but was always drawn toward Clarence “Frogman” Henry. I don’t know why I love him, but I do.

[conor912]

Originally Posted by ullmandds

It's starting to feel a little bit as if the hobby is against the collectors these days??? Talk about biting the hand that feeds you?

The “hobby” is all about money these days. Collectors are an afterthought.

[sbfinley]

Originally Posted by Peter_Spaeth

That will be difficult to produce given that Fed Ex has a 1K limit for collectibles.

I would guess that their insurance is through a 3rd party and whole “we purchase insurance for each individual package we ship through Fedex“ can read that way just as much as you want to read it as “we insure our packages through Fedex.” I could be wrong though. You never know. Just from distance though I see a guy who complained about pricing, was given a discount, and within 48 hours is talking about whipping up a lawsuit. That’s not reasonable to me. The discount changes the parameters of the situation and unless I’m presented evidence that they never insure packages they charge for they aren’t guilty of anything other than having high rates. In that case 90% of the houses I deal with are guilty as well. If new evidence is presented then cool, I’ll change my opinion.

[Peter_Spaeth]

If they have 3rd party insurance I doubt they pay separately for each and every item; more logical to me they would have a fixed fee policy. Could be wrong.

[Republicaninmass]

I too checked my invoices

I complained about an 800 4 card lot having a 28 shipping and insurance.

Kelly wrote back

"Hello ted, it is shipping and Insurance I can take a look at it for you."


I think I just paid it, as there is no further correspondence


3/2017
$1275 shipping 50

10/17
$4592 shipping 80

2/19
$850.shipping $28

[CuriousGeorge]

And that’s why Steven we’re giving them the opportunity to explain their side of the story before we proceed. Thus far all that has happened is a thread that seems to be quite pertinent to the hobby has been moved to the water cooler section and crickets.

Originally Posted by sbfinley

I would guess that their insurance is through a 3rd party and whole “we purchase insurance for each individual package we ship through Fedex“ can read that way just as much as you want to read it as “we insure our packages through Fedex.” I could be wrong though. You never know. Just from distance though I see a guy who complained about pricing, was given a discount, and within 48 hours is talking about whipping up a lawsuit. That’s not reasonable to me. The discount changes the parameters of the situation and unless I’m presented evidence that they never insure packages they charge for they aren’t guilty of anything other than having high rates. In that case 90% of the houses I deal with are guilty as well. If new evidence is presented then cool, I’ll change my opinion.

[Peter_Spaeth]

From Leland's terms and conditions.

Our shipping rates are industry competitive.

[Peter_Spaeth]

Also noteworthy that the communication to Steven was not exactly from a low level employee.

https://lelands.com/our-experts

[Aquarian Sports Cards]

Originally Posted by Peter_Spaeth

From Leland's terms and conditions.

Our shipping rates are industry competitive.

It's all a matter of perspective. From their POV they're winning the competition...