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  #1  
Old 07-23-2019, 07:23 PM
renoch01 renoch01 is offline
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Originally Posted by jhs5120 View Post
So you aren’t planning on returning the items?
No I am not saying that but I would like my items but I have concern they want to bill me for them but worse off I told the lady at the customer care what my schedule was for the next week was and they send out were I can’t change to a Fedex pick up. This is completely different from any packages before this package I received with the wrong item I paid around $1k and it was just left on my front stoop. The packages over $10k I was able to reroute to a Fedex store. This is the most concerning to me.
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  #2  
Old 07-23-2019, 07:32 PM
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CuriousGeorge CuriousGeorge is offline
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Originally Posted by renoch01 View Post
No I am not saying that but I would like my items but I have concern they want to bill me for them but worse off I told the lady at the customer care what my schedule was for the next week was and they send out were I can’t change to a Fedex pick up. This is completely different from any packages before this package I received with the wrong item I paid around $1k and it was just left on my front stoop. The packages over $10k I was able to reroute to a Fedex store. This is the most concerning to me.
Dude if this is your biggest problem you are one lucky guy. I offered to have someone at Heritage help you but you decided calling Perry Mason was a better choice. It’s painful that I need to explain this to you but your package can be rerouted wherever you want it with Heritage’s assistance so be a good boy, slap the label they sent you on the package, take a couple Valium, and go to sleep. I suspect you will wake up the next day and everything will be going where it’s supposed to. I know this has been very traumatic but I’m also sure there therapists on staff to help you get through this. I think we have officially beaten the proverbial horse to death. And please remember, I originally replied to try and help you. In actuality you’re right, I am not very smart after all.
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  #3  
Old 07-23-2019, 07:40 PM
renoch01 renoch01 is offline
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Originally Posted by CuriousGeorge View Post
Dude if this is your biggest problem you are one lucky guy. I offered to have someone at Heritage help you but you decided calling Perry Mason was a better choice. It’s painful that I need to explain this to you but your package can be rerouted wherever you want it with Heritage’s assistance so be a good boy, slap the label they sent you on the package, take a couple Valium, and go to sleep. I suspect you will wake up the next day and everything will be going where it’s supposed to. I know this has been very traumatic but I’m also sure there therapists on staff to help you get through this. I think we have officially beaten the proverbial horse to death. And please remember, I originally replied to try and help you. In actuality you’re right, I am not very smart after all.
So you are with heritage makes since why so one sided.
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Old 07-23-2019, 07:34 PM
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jhs5120 jhs5120 is offline
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Quote:
Originally Posted by renoch01 View Post
No I am not saying that but I would like my items but I have concern they want to bill me for them but worse off I told the lady at the customer care what my schedule was for the next week was and they send out were I can’t change to a Fedex pick up. This is completely different from any packages before this package I received with the wrong item I paid around $1k and it was just left on my front stoop. The packages over $10k I was able to reroute to a Fedex store. This is the most concerning to me.
Have you attached the label to the package yet?
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  #5  
Old 07-23-2019, 07:39 PM
renoch01 renoch01 is offline
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Have you attached the label to the package yet?
Ask heritage were my items are at
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  #6  
Old 07-23-2019, 07:42 PM
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CuriousGeorge CuriousGeorge is offline
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And you wonder why Heritage takes the position they do.
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Old 07-23-2019, 07:44 PM
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jhs5120 jhs5120 is offline
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Originally Posted by renoch01 View Post
Ask heritage were my items are at
I'm confused, didn't they say they will send you the items as soon as you return the ones they sent by mistake?
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