OMG Blowout list of suspected trimmed modern cards

[MULLINS5]

Originally Posted by drcy

I understand that, and also understand/appreciate that it's a company website. No company is going to allow slamming of their product on their own site. That's why Beckett deleted their chatboard some years back.

Completely agree. It's their site and they make the rules. The post was in good taste and I was surprised in the unprofessional response by calling me so late at night, giving me a good chewing. Orlando saw it and, if memory serves me right, it was about the time he was getting his promotion. I can only speculate as to why they acted the way that they did. Maybe it should've, but it didn't keep me from continuing to do business with them. The current level of negligence that is being uncovered has me wanting to throw the towel in on my PSA cards and sets, though.

[steve B]

Originally Posted by MULLINS5

Completely agree. It's their site and they make the rules. The post was in good taste and I was surprised in the unprofessional response by calling me so late at night, giving me a good chewing. Orlando saw it and, if memory serves me right, it was about the time he was getting his promotion. I can only speculate as to why they acted the way that they did. Maybe it should've, but it didn't keep me from continuing to do business with them. The current level of negligence that is being uncovered has me wanting to throw the towel in on my PSA cards and sets, though.

How to tell your business is a homerun.^^^^

Treat your customers badly and they keep coming back.

None of this will touch PSA.

[JeremyW]

I might be wrong, but I'm guessing that the people who had faith in PSA might start to question that faith sometime soon.

[Peter_Spaeth]

Originally Posted by steve B

How to tell your business is a homerun.^^^^

Treat your customers badly and they keep coming back.

None of this will touch PSA.

It depends on how adept they are at giving their customers a false sense of security that the problem has been contained and ameliorated. Now there are doubtless a lot of people who WANT to hear that message, so they may well believe it.

There is also the question of how far word of this travels. I did speak today with a guy who most would classify as an investor who does not read the message boards but did see the NYT article.