PSA Response from President Steve Sloan

[swarmee]

Originally Posted by egbeachley

Did you make that number up? Nobody is saying it’s possibly 1,000 cards. There were 950 cards in just 1 submission.

Well, that was the sum of like 6 submissions. But there have been another 1000 just from Moser in the recent few years. The fact that Joe Orlando was quoted as knowing Moser was submitting bad cards 15 years ago and they did not ban his account is very telling.

You need to send a check or credit card in order to pay for the items, and who would vouch for Moser time and time again to cover his items or pay for his services? (Well Brent, but who else?)

They need to release all of his submitted cards, decertify them so that the website tells them to return them for a review under the grade guarantee, and then actually do their job a second time. If they have to crack the card to see the edges, no problem. They have the slabbing machines. No reason they shouldn't see the edges clearly and not have to worry about glare to detect reglossing/recoloring.

They need to post on the front page of the website their lukewarm initial answer to make their owners more aware of the issue. I did get an email response from Mr. Sloan today.

[70ToppsFanatic]

That’s along the lines of the J&J approach that was used with the Tylenol issue years ago. It was the classic “right” way to handle a problem of this nature, although admittedly the consequences of that one were potentially life and death

It would be nice to have that kind of approach taken, but given what has been done in the past by PSA I doubt we will see anything near that. The more familiar “circle the wagons” approach is more typical from their playbook.

[frankbmd]

Originally Posted by 70ToppsFanatic

That’s along the lines of the J&J approach that was used with the Tylenol issue years ago. It was the classic “right” way to handle a problem of this nature, although admittedly the consequences of that one were potentially life and death

It would be nice to have that kind of approach taken, but given what has been done in the past by PSA I doubt we will see anything near that. The more familiar “circle the wagons” approach is more typical from their playbook.

And handling cards with “razor sharp” corners is not potentially a life and death issue?

[Republicaninmass]

Originally Posted by swarmee

The fact that Joe Orlando was quoted as knowing Moser was submitting bad cards 15 years ago and they did not ban his account is very telling.

I didnt see that posted anywhere

[swarmee]

https://www.blowoutforums.com/showpo...&postcount=612

From a thread that did not go poof.

[Peter_Spaeth]

Of course, PSA easily could reassure the collecting community about people they have banned, or explain why they haven't, but they won't. It's all a big secret. Trust us, we're well-versed in combating fraud, we'll deal with it privately, it's up to you to figure out what cards might be bad, and in that case contact the seller. I'll give JO credit, he knows well that a little scandal isn't going to rock the boat much as long as you keep a lid on it. The folks with money will toe the line and that's all that matters.

The only hope for change is law enforcement or possibly significant civil lawsuits.

[ullmandds]

Originally Posted by swarmee

https://www.blowoutforums.com/showpo...&postcount=612

From a thread that did not go poof.

this is an excellent post!

[Republicaninmass]

Originally Posted by swarmee

https://www.blowoutforums.com/showpo...&postcount=612

From a thread that did not go poof.

Did I miss where he specifically asked, or mentioned Moser?

The quote was

"3. Telling a dealer they can no longer submit would do no good, since they can always submit through others"

[Peter_Spaeth]

Originally Posted by Republicaninmass

Did I miss where he specifically asked, or mentioned Moser?

The quote was

"3. Telling a dealer they can no longer submit would do no good, since they can always submit through others"

From the report, the response was to a question about Moser.

[bounce]

Originally Posted by Republicaninmass

"3. Telling a dealer they can no longer submit would do no good, since they can always submit through others"

I think many of us feel pretty similarly on this, which is that finding this stuff and these people IS PART OF THE JOB.

It DOES make a difference when you tell someone they can't submit, and yes they would look to find someone else. Anyone else who's WILLING to do those submissions should then be added to the list of people you DO NOT want to work with and you can tell THEM they can't submit.

But, alas, if it's really just about MONEY, then let's keep it simple. Slab all you want, but when you get busted having slabbed altered cards from non-trustworthy parties, you have to just pay up.

That's what I believe most of us would expect real leaders to do.

[Peter_Spaeth]

Originally Posted by bounce

I think many of us feel pretty similarly on this, which is that finding this stuff and these people IS PART OF THE JOB.

It DOES make a difference when you tell someone they can't submit, and yes they would look to find someone else. Anyone else who's WILLING to do those submissions should then be added to the list of people you DO NOT want to work with and you can tell THEM they can't submit.

But, alas, if it's really just about MONEY, then let's keep it simple. Slab all you want, but when you get busted having slabbed altered cards from non-trustworthy parties, you have to just pay up.

That's what I believe most of us would expect real leaders to do.

PSA is only interested in damage control. Maybe as a public company that's justified I don't know. We the collectors are secondary, and doubtless they know we will keep feeding them revenue no matter how disingenuous their response to this scandal is.