PSA Response from President Steve Sloan

[Fuddjcal]

Originally Posted by Leon

By your posts everyone and their brother can tell what kind of person you are. You do a great job in that respect. With respect to Mastro, I dare you to ever find one instance when I said he was innocent (without saying until proven guilty or something to that effect). That is a fallacy carried forward by El Chapo's lawyer. BTW, I also wrote a letter to the judge on the matter and it was not flattering to Mastro.

LOL, maybe a bit too passionate but otherwise just hate scammers in all areas of my life. The list is growing but not limited to cards. Thanks for clarifying that for me. I must have somewhat misremembered. All the best!

[Peter_Spaeth]

Originally Posted by Fuddjcal

LOL, maybe a bit too passionate but otherwise just hate scammers in all areas of my life. The list is growing but not limited to cards. Thanks for clarifying that for me. I must have somewhat misremembered. All the best!

From your diplomatic posts I never would have guessed how you felt.

[Fuddjcal]

Originally Posted by Peter_Spaeth

From your diplomatic posts I never would have guessed how you felt.

I always try and straddle the issue...

[PowderedH2O]

Busiest person at PSA right now? The guy going in and lowering all of the SMR values so if they have to pay out it won't cost much.

"Oh, PSA 7 1960 Yaz rookie? I think the SMR reflects that to be $15. We honor our guarantee. Just send it in and we will send you the $15."

[Golfcollector]

I wonder if this was looked into by the media a little deeper if that would bring some of this to the attention to the broader public that would force some hands......perhaps an ESPN Outside the Lines special, or something similar...…

[brad31]

I wonder if PSA has asked to contact the seller because PWCC has already agreed to refund purchases in exchange for not being banned from future submissions and not falling out of PSA’s good graces (i.e PSA promoting their record sales price on card X).

[70ToppsFanatic]

Originally Posted by brad31

I wonder if PSA has asked to contact the seller because PWCC has already agreed to refund purchases in exchange for not being banned from future submissions and not falling out of PSA’s good graces (i.e PSA promoting their record sales price on card X).

More like in hopes that PSA will not seek to go after them criminally.

PSA is now the puppet master and Brent is the puppet.

[CuriousGeorge]

Originally Posted by 70ToppsFanatic

More like in hopes that PSA will not seek to go after them criminally.

PSA is now the puppet master and Brent is the puppet.

PSA should honor their guarantee and then go after Brent, Moser or whomever to make them whole. Why then are they attempting to put the onus on the card owner to go back to whom they purchased it from for refunds? Shouldn’t they be handling that themselves?

[perezfan]

Originally Posted by CuriousGeorge

PSA should honor their guarantee and then go after Brent, Moser or whomever to make them whole. Why then are they attempting to put the onus on the card owner to go back to whom they purchased it from for refunds? Shouldn’t they be handling that themselves?

Of course they should! Otherwise, why even claim they provide a guarantee?

In the other ongoing thread, we saw how it turned out when an affected buyer politely asked PWCC for a refund. He was put off and rebuffed. Everyone is now passing the buck, and it's the collector who is screwed.

Do not keep supporting PWCC and PSA and feeding them money. They do not act in the hobby's best interest (just their own). If you really feel a 3rd Party opinion is necessary, use someone else!

[CuriousGeorge]

PSA is part of a public company and has a board and shareholders to report to and protect. I suspect the best interests of the hobby would come somewhat further down their list.

[vintagetoppsguy]

Originally Posted by CuriousGeorge

PSA should honor their guarantee and then go after Brent, Moser or whomever to make them whole. Why then are they attempting to put the onus on the card owner to go back to whom they purchased it from for refunds? Shouldn’t they be handling that themselves?

This.

[steve B]

I really do think this statement is horrible.

If you believe someone altered a card, PSA thinks the best thing to do is return the card that they couldn't the alterations on to the same person.

Those will of course just be cracked and resubmitted for a clean number in a new slab, and in time the whole thing will be forgotten.
Or the same people who can't get it right in the first place will re-evaluate???

[Peter_Spaeth]

Originally Posted by Golfcollector

I wonder if this was looked into by the media a little deeper if that would bring some of this to the attention to the broader public that would force some hands......perhaps an ESPN Outside the Lines special, or something similar...…

Stay tuned, there will be press coverage soon as I understand it.

[Aquarian Sports Cards]

Originally Posted by Golfcollector

I wonder if this was looked into by the media a little deeper if that would bring some of this to the attention to the broader public that would force some hands......perhaps an ESPN Outside the Lines special, or something similar...…

[Stampsfan]

I've not posted much at all on this, but have certainly been active in reading as much as I can. Maybe that's because I have a job, and a second small business on the side (not card related).

What bothers me about going back to the seller is what happens if that seller bought the card from another seller earlier. Now is that seller supposed to go back to the last seller? And then so on? Not all sellers are the original graders.

Back to the car comparison, if you buy a used (and relatively new) car from someone, and that car has a recall, do you go back to the guy you bought it from? Of course not.

The whole premise of PSA's business model is to remove the doubt around the product they viewed.

For me right now, my buying habits have in fact simply stopped. Have been that way for about three weeks now. This makes me sick, and I'm not sure how much I want to continue at the moment. While I'm a small fish, this hurts all dealers, and I will guess am not alone at eliminating my purchases.

Further, this fall I have planned and booked a trip to New York, primarily around finally bringing a large amount of my collection into the PSA offices in NJ, or at the New York Comic Con. My wife and I are spending ten days in the city, but the destination for this vacation was predicated around getting some of my higher end stuff graded. While it may not be much to some collectors here, it is a lot for me. Included in the batch is a complete set of V145-1 hockey with a nice Morenz, Clancy, and Joliat RC's and a host of HOF'ers, some 52 Topps including Matthews and Mays, and dozens and dozens of other cards in the $100-$1000 range. It would cost me, I don't know, a couple of thousand to grade them, if not more? In any case, it is now off the radar. Not giving these guys four figures of cash for an "opinion" that cannot be backed up. I will, however, have an extra day or so in New York, and some extra cash.

[Anish]

Originally Posted by Stampsfan

I've not posted much at all on this, but have certainly been active in reading as much as I can. Maybe that's because I have a job, and a second small business on the side (not card related).

What bothers me about going back to the seller is what happens if that seller bought the card from another seller earlier. Now is that seller supposed to go back to the last seller? And then so on? Not all sellers are the original graders.

Back to the car comparison, if you buy a used (and relatively new) car from someone, and that car has a recall, do you go back to the guy you bought it from? Of course not.

The whole premise of PSA's business model is to remove the doubt around the product they viewed.

For me right now, my buying habits have in fact simply stopped. Have been that way for about three weeks now. This makes me sick, and I'm not sure how much I want to continue at the moment. While I'm a small fish, this hurts all dealers, and I will guess am not alone at eliminating my purchases.

Further, this fall I have planned and booked a trip to New York, primarily around finally bringing a large amount of my collection into the PSA offices in NJ, or at the New York Comic Con. My wife and I are spending ten days in the city, but the destination for this vacation was predicated around getting some of my higher end stuff graded. While it may not be much to some collectors here, it is a lot for me. Included in the batch is a complete set of V145-1 hockey with a nice Morenz, Clancy, and Joliat RC's and a host of HOF'ers, some 52 Topps including Matthews and Mays, and dozens and dozens of other cards in the $100-$1000 range. It would cost me, I don't know, a couple of thousand to grade them, if not more? In any case, it is now off the radar. Not giving these guys four figures of cash for an "opinion" that cannot be backed up. I will, however, have an extra day or so in New York, and some extra cash.

You have a raw Paterson set? That’s awesome. Pics??

I would keep those beauties raw. I wish I had kept my set raw tbh