White Plains Show disorganization creates for a bad experience

Chris-Counts · #1 01-15-2019, 10:34 AM

I certainly would contact the offending party before going public if we had a disagreement over a private transaction. But this was a public event. If I host a public event, I would anticipate it getting reviewed publicly.

VintageVinnie · #2 01-15-2019, 10:52 AM

Exactly! ..and that's the difference.

lowpopper · #3 01-15-2019, 10:21 PM

Did anybody even contact Jimmy after all this?

1 phone call to his office is all that is/was needed.

tschock · #4 01-16-2019, 09:31 AM

IMO, the sequence of events SHOULD be the following:
A ) Customer has bad experience.
B ) Customer contacts responsible party to inform of bad experience.
C ) Customer allows responsible party to respond to bad experience.
D ) Customer can choose to then relay bad experience and how the responsible party addressed it in public (or not).

This tells other customers more about the customer and the responsible party than relaying the bad experience only.

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