White Plains Show disorganization creates for a bad experience

[Orioles1954]

Originally Posted by Aquarian Sports Cards

Never a big fan of complaining publicly as a first move. As someone who operates on both sides of the equation I do appreciate it when someone brings their concern to me directly before airing their complaint to the world.

+1.....always contact first. Only go public if that contact goes south.

[painthistorian]

I was shocked to see that the parking tripled to $15 (it was $5 last year) and the show entrance went from $7 to $10...not worth the ride from eastern Suffolk County anymore

[gzman]

parking went to 7, then 10, before the recent RIDICULOUS 15...

[Leon]

Interesting comments. There is no excuse for employees shouting at customers UNLESS there was an extraordinary circumstance. Otherwise, some things are probably not under the promoters direction and therefore he has a hard time dealing with them/customers about them. I have been told that many autograph signers are notoriously late or even a no show. Those things just can't be helped by the promoters, I would imagine (and am about to find out).

[Marchillo]

Just to answer most comments all in one post. I don't think its wrong for me to tell the story of how certain people acted at an event, who were working for the promotion. This isn't a situation where I reached out to the promoter (I guess Jimmy) to try to get a refund and he refused. I witnessed some very poor behavior and people being treated badly. Why can't I talk about that? I guess if I called Jimmy he could apologize for said behavior. That doesn't make what happened any better. Then where does that leave me? I shouldn't tell the story if he apologizes?

Like I said earlier, its not about the $30. It's not that athletes were late and people have to wait longer (this does happen all the time everywhere). It's people, who are also impacted by these inconveniences, being lectured and yelled at who haven't done anything to create this mess.

[drcy]

No commentary on whether or not it was fine to first post here.

However, on the gameuseduniverse forum, before you post about a bad auction house lot (fake, wrong description), you're supposed to first contact the auction house. Not saying that's the same as about a larger show experience, but I always thought that a good rule of thumb on auction lots.

[NC-Vintage]

As a Sports Show promoter myself, I always welcome feedback from our customers, especially if it was a bad experience. However, I would prefer they contact me directly before sharing on social media. Ultimately I am in charge of my shows, and the actions of my employees even if unprofessional.

I have known Jimmy for 25 years and I consider him to be a dedicated, hard working man of high integrity. I would suggest you give him a call. He cares very much about his customers and his shows. I believe he would appreciate hearing about your negative experience at his show.

If you need his number send me a private message and I will be happy to provide it for you.

Joe-