It's the least wonderful time of the year...for USPS delivery

[murphusa]

Amazon bump. They get priority from the USPO as their items go on first for planes, trucks etc.

[Fballguy]

Originally Posted by murphusa

Amazon bump. They get priority from the USPO as their items go on first for planes, trucks etc.

I didn't realize that. Pretty infuriating that regular USPS packages get bumped so far down the priority list...ie 9 to 12 days just to leave town...while still charging the normal rates.

[buymycards]

Originally Posted by murphusa

Amazon bump. They get priority from the USPO as their items go on first for planes, trucks etc.

This is absolutely false. Amazon packages do not travel on USPS planes or USPS transportation, except for the final delivery by the carriers. Amazon has many distribution centers all across the country and they transport their items to their distribution centers. Amazon uses their own trucks to deliver their packages directly to the local Post Offices. That is why the Postal Service gives Amazon large discounts - because the only handling that the Postal Service does it the final delivery.

[Fballguy]

Trying to get any kind of customer service from the USPS is literally painful. I really wish they'd just outsource their customer service to Manila or India like everyone else so you could at least get someone to answer a phone.

I've opened 5 cases in the hope of being able to get some explanation of what the problem is here in Houston, and I've gotten 3 call backs so far...all from the destination post office who each say...I can't help you because the item hasn't arrived yet. WTF is USPS.com having the destination post office call me when the problem is at the origination post office?

Found this picture of Houston's Postmaster General and staff planning for the holiday rush.

[frankbmd]

I have had 100% success this month with all my USPS shipping. All parcels arrived on or before the scheduled time. I tend to expect some delays in December when the system is stressed with volume, but this year I was pleasantly surprised.

[murphusa]

Originally Posted by buymycards

This is absolutely false. Amazon packages do not travel on USPS planes or USPS transportation, except for the final delivery by the carriers. Amazon has many distribution centers all across the country and they transport their items to their distribution centers. Amazon uses their own trucks to deliver their packages directly to the local Post Offices. That is why the Postal Service gives Amazon large discounts - because the only handling that the Postal Service does it the final delivery.

told to me last week by a postmaster when I bitched about delivery

[ooo-ribay]

Ruh roh....I have an ebay item coming to me from the N. Houston vortex. Should I not hold my breath, Rob?

[Fballguy]

Originally Posted by ooo-ribay

Ruh roh....I have an ebay item coming to me from the N. Houston vortex. Should I not hold my breath, Rob?

Curious to hear the tracking log on this one. Hopefully now, with the holiday over, they get a grip on things. Good luck Rob.