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#1
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I've had this happen at least a couple of times as a seller. One time, it was delivered to a UPS store, and the guy at the store put it in the wrong box. The other time the package was never found. As a seller, I was not responsible for it. I think ebay has a one time thing for the buyer where they will reimburse the buyer even when the package shows delivered via tracking.
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#2
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Also just ask your neighbors if they got any packages addressed to you. I've had stuff delivered next door before. It happens.
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