eBay Ratings - PWCC

[swarmee]

Maybe wait more than 7 days to leave feedback. I know on Power Sellers you can't leave them a negative for 7 days. Maybe the same with stars?

[irv]

Originally Posted by Edwolf1963

Question - has anyone else noticed the option to give a star rating for shipping costs and/or communication on eBay to PWCC has been removed? On my most recent - they got an automatic 5 stars on each despite their new inflated shipping rates of late and not responding to questions.

Nobody else gets that .. that I am aware of (unless shipping was free)

$25 ship on 6 cards on most recent, then then they show up in a cheap, flimsy $7 USPS flat rate envelope.

Originally Posted by Peter_Spaeth

Rank hath its privileges.

I haven't read them lately but E-Bay rules clearly state(d), Do not charge more for shipping that what it actually costs.

Either those rules aren't enforced or some have immunity.

[Throttlesteer]

Well, consider what PSA charges in shipping for even low $ cards. To top it off, they require every type of service be sent with separate orders. So, if you have a regular submission, a review, and a crossover, you're paying high shipping costs THREE separate times.......and both directions. I'm not entirely sure why it's such an operational anomaly requiring separate shipping; One of their 18 graders is going to look at all three and do essentially the same thing.

PWCC seems like a bargain in comparison.

[pokerplyr80]

Shipping costs also include packing materials and labor costs. It does take time to properly package a shipment.

As for the feedback on communication I believe this is only an option if you asked a question related to this purchase. I have received a quick response any time I've contacted pwcc and have never found their shipping costs to be unreasonable.

[Beastmode]

Originally Posted by pokerplyr80

Shipping costs also include packing materials and labor costs. It does take time to properly package a shipment.

As for the feedback on communication I believe this is only an option if you asked a question related to this purchase. I have received a quick response any time I've contacted pwcc and have never found their shipping costs to be unreasonable.

++ this. It's not 1984. No one works for $3.50/hour any longer. If PWCC stayed in CA, it would be double that. The days of doing anything cheap in America are over; China does that for us.

[irv]

Originally Posted by Edwolf1963

Question - has anyone else noticed the option to give a star rating for shipping costs and/or communication on eBay to PWCC has been removed? On my most recent - they got an automatic 5 stars on each despite their new inflated shipping rates of late and not responding to questions.

Nobody else gets that .. that I am aware of (unless shipping was free)

$25 ship on 6 cards on most recent, then then they show up in a cheap, flimsy $7 USPS flat rate envelope.

Originally Posted by pokerplyr80

Shipping costs also include packing materials and labor costs. It does take time to properly package a shipment.

As for the feedback on communication I believe this is only an option if you asked a question related to this purchase. I have received a quick response any time I've contacted pwcc and have never found their shipping costs to be unreasonable.

Originally Posted by Beastmode

++ this. It's not 1984. No one works for $3.50/hour any longer. If PWCC stayed in CA, it would be double that. The days of doing anything cheap in America are over; China does that for us.

I am not sure how charging $25 dollars for shipping then having your pkg show up in a $7 envelope equates, but I guess some are OK with that it seems.

[swarmee]

People aren't really mentioning the insurance aspect. 6 cards could be $50 or it could be $2,000. Insurance is a real cost. That's where the majority of PSA's return shipping comes from, not the boxes or weight themselves.

[Edwolf1963]

Originally Posted by irv

I am not sure how charging $25 dollars for shipping then having your pkg show up in a $7 envelope equates, but I guess some are OK with that it seems.

Agreed, and that’s part of the point of the original post. Someone else noted as well. I recalled their packaging used to be far more secure. Really disappointing to see it show up in a basic flat rate USPS cardboard envelope.

The other part of the issue was I did not have the option to star grade shipping cost, it was given an automatic five stars. This wasn’t five stars and really was a bad experience, but eBay took that option to leave feedback away here. First time I’ve seen that for anyone unless it’s free shipping. Perhaps a unique benefit to PWCC since they do so much business through eBay? Given that, I really couldn’t see eBay charging them extra if they fall below 4.8, I guess this is one way to ensure that doesn’t happen

And I get it’s not 1984 and shipping costs have gone up. I don’t begrudge anyone charging actual shipping costs factoring in labor, materials, etc. but let’s be real here – some/many also see this as an open territory to overcharge as they wish. It’s really not governed and a great opportunity for you to pad your bottom line. That’s really what PWCC (and others) are doing here. We could go back-and-forth all day on insurance, costs, overhead, etc. but the bottom line is this is seen as a revenue stream. For many of the AH’s as well - I’m sure you all love getting your two cards, $500 value along w/a $29 shipping excuse/box.

It is what it is and it’s not going to stop me from looking at PWCC listings and doing business with them – but I will also factor that into any bid/consideration. Whether that has an a real effect, who knows and for most, who cares. Although obviously less competition means better prices. As a consignor or potential consignor though, that’s something I would at least think about. One reason I have not consigned anything with Mile High or Memory Lane for example (they are amongst the highest buyer premiums and shipping rates) I guess it leaves the question of your consignment take with PWCC and has it gone up accordingly since these changes ... or just their own bottom line?

[Jobu]

You can ship all your orders together, and have them returned together, if you ask them to do so AND are willimg to have everything returned to you at the slowest turn around time of everything you submitted. Also, if you create a FedEx account and provide them the #, they will ship it using your account (and therefore your insurance), which makes things cheaper.

Originally Posted by Throttlesteer

Well, consider what PSA charges in shipping for even low $ cards. To top it off, they require every type of service be sent with separate orders. So, if you have a regular submission, a review, and a crossover, you're paying high shipping costs THREE separate times.......and both directions. I'm not entirely sure why it's such an operational anomaly requiring separate shipping; One of their 18 graders is going to look at all three and do essentially the same thing.

PWCC seems like a bargain in comparison.