1964 Topps set break Top Tier Collectible

[EYECOLLECTVINTAGE]

Literally had no idea this was going on u til moments ago when a board member called my cell phone. I am at an engagement party and will get back to everyone in a few hours. I’m obviously standing behind any product I sell, and had no idea it was trimmed either or it would not have even been included in the break. Anyone that has ever done business with me before knows I am the last person you’d have to worry about getting ripped off from. It was a set I took on consignemt from a Net54 member specifically for this reason. In the interim could someone please post the emails they have sent me as I have not received anything at all.

More to come but please post these communications which I did not respond to with time dates. Thanks

[EYECOLLECTVINTAGE]

I have reached out to the member who won the Mantle a few moments ago. I am obviously going to make things right. I have done everything I possibly can to ensure my customers are happy from day 1, and would never do anything intentionally to put that in jeopardy as this is my Livlihood.

I just ask that rather than starting a thread like this, you first contact me and let me attempt to make things right. I really had no idea this was going on yet there are people in this thread calling for my company to be put on every forum on the internet? That doesn’t seem fair or right.

Sorry again to the person who felt misled. We will make it right without a doubt.

[Aquarian Sports Cards]

Problem is, in essence, everyone was misled. In a 1964 set the Mantle is the card everyone who participates is hoping to get. If they knew the Mantle was no good would they have bought a spot? Also the disgruntled buyer did try and contact you repeatedly, so saying "contact me instead of starting a thread" doesn't really play here.

I've defended you in the past when I thought you were in the right, but other than undoing the entire break, or at least offering refunds to any who feel misled, this is a tough situation. Then the only people who don't ask for refunds are the guys who got more than their $20 worth, so you're taking an even worse hit than a total do-over, because you've refunded the guys who "lost" and only gotten back the much less valuable cards.

Crappy situation all the way around. Hope you all work it out.

[EYECOLLECTVINTAGE]

Scott, I was never contacted. I have checked spam etc. I’m not sure what proof you have to him contacting me many times, but id like to see proof. If the Mantle was trimmed, I’m assuming that replacing it with the same card (not trimmed) is all that would need to be done since that is what people were in the contest for as you said. Not looking to argue. I want to make it right to the buyer. I don’t understand how else I can say that he never contacted me though.

[Aquarian Sports Cards]

He claims in this thread to have tried several times, I just took him at his word. Frankly I'm not sure the Mantle is trimmed, it certainly isn't obvious, but that stain is pretty undeniable. I personally think you're one of the good guys, just a sticky situation. I hope it works out for all.

[Aquarian Sports Cards]

Oh, and FWIW there is a certain logic to making a thread before contact. If I contact a bad seller and he doesn't grant me what I feel is fair relief then I have to threaten him with a thread which smacks of extortion. I think if a thread is done fairly: "Hey, here's a situation I have with "x" I'll let you know how it works out." it's not the worst thing in the world, as long as the information is honest and resolution is shared.

[EYECOLLECTVINTAGE]

Originally Posted by bnorth

The only thing that matters is the card is not as described. Buy the gentleman a card that fits what he should have received. He should also get to keep the original card for the "mistake" of getting a crap card. JMHO

I have reached out to him. Just waiting for his response. This should be resolved shortly. I’m actually going to have him send it back to me Ben and I will send it in for grading as I like Scott am not so sure this card is trimmed. Since that is the premise of this whole conversation, I’d love to see what a third party has to say. Either way I want my buyers to always feel comfortable and please so I’ll replace the card 100%.

[quitcrab]

This may be a little premature -Stephen and I have been in contact, and he was very professional. We reached an agreement we are both very comfortable with- I am relieved. I should be receiving a new Mantle to replace the stained / trimmed one in about a week or so.

When the new one arrives, I will let everyone know that the matter has been resolved. I will have no problem participating in any upcoming set breaks.
Thanks, Stephen, for doing the right thing. This is a good community of collectors, and it is nice to have someone rectify a situation, especially after the terrible things that happened in White Plains last weekend.

Scott

[bnorth]

Originally Posted by EYECOLLECTVINTAGE

Scott, I was never contacted. I have checked spam etc. I’m not sure what proof you have to him contacting me many times, but id like to see proof. If the Mantle was trimmed, I’m assuming that replacing it with the same card (not trimmed) is all that would need to be done since that is what people were in the contest for as you said. Not looking to argue. I want to make it right to the buyer. I don’t understand how else I can say that he never contacted me though.

The only thing that matters is the card is not as described. Buy the gentleman a card that fits what he should have received. He should also get to keep the original card for the "mistake" of getting a crap card. JMHO