Angry buyer over choice of shipping method

[Thromdog]

As soon as an auction house sends the FedEx number and it shows in transit, I have them redirect it to the Walgreens by my house. Very easy.....

[pokerplyr80]

You also have the option to pick it up at your local fed ex office if you can't be home for delivery. $100 is a little low to require a signature, but you're just trying to protect yourself. Guys like your customer are why I dont like selling cards on my own. Especially lower value cards. Too much of a hassle. I would tell him to refuse delivery and cancel the transaction.

[bnorth]

Originally Posted by pokerplyr80

You also have the option to pick it up at your local fed ex office if you can't be home for delivery. $100 is a little low to require a signature, but you're just trying to protect yourself. Guys like your customer are why I dont like selling cards on my own. Especially lower value cards. Too much of a hassle. I would tell him to refuse delivery and cancel the transaction.

That would be great IF you have a local Fed Ex location. My closest Fed Ex is 90 miles away. IMHO the seller caused the problem by adding the signature without advertising it on such a low priced card.

[Marchillo]

I bought 200 card savers (yes 1 box) that had to be signed for via FedEx. Lucky for me, mine is 15 minutes away and was just an annoying inconvenience. That being said I didn’t say anything to the seller and wouldn’t leave a neg. but if it were 90 minutes away I’d be really annoyed.

[frankbmd]

A recent Fedex delivery rattled my front door loudly. I was home and immediately went out to investigate. The package had been thrown at the front door. The driver was just getting in the truck and pulled away before I could complain.

I guess he was just running late and yes I do have a doorbell. I wonder whose signature he used.

[ruth-gehrig]

And I was told by FedEx that "direct signature" doesn't really exist because anyone at that address can sign for it. I had always previously thought direct signature was for a specific person.

Frank you should check online with the delivery confirmation number and see who "signed" for it. I had a consignment sent to an auction house with direct signature required which was signed for by someone else. I panicked thinking it was delivered to wrong address. Luckily auction house quickly relieved my anxiety

[edjs]

Besides picking up at a FedEx location, you can pickup at Kroger, Albertsons, or Walgreens. Use the redirect and hold tool. Works great for me.

[pokerplyr80]

Originally Posted by bnorth

That would be great IF you have a local Fed Ex location. My closest Fed Ex is 90 miles away. IMHO the seller caused the problem by adding the signature without advertising it on such a low priced card.

I hadn't thought of that. However if you live in the sticks and a seller has listed fedex as their shipping method I feel it's on the buyer to say they would prefer USPS.

[Luke]

Originally Posted by Peter_Spaeth

For me USPS is far and away the best option and I typically won't do signature required for anything under $500. Not a huge deal though the guy should just chill and move on.

Originally Posted by bnorth

For a $100 item I would also be pissed if I had to sign for it. I wouldn't leave a negative though.

I agree with both of these, and with Jeff. Though I realize I'm lucky to have a pickup spot so close to my house.

[rats60]

Originally Posted by pokerplyr80

I hadn't thought of that. However if you live in the sticks and a seller has listed fedex as their shipping method I feel it's on the buyer to say they would prefer USPS.

I live in a town of 33k. I wouldn't exactly call that the sticks. We have UPS and quite a few drivers/routes. Fed Ex just doesn't have enough business. They have 1 driver servicing multiple cities. My irritation is the driver turnover and drivers that can't find an address in the middle of a city with today's technology. I have had the same UPS driver for 25 years.

[Huysmans]

As a Canadian, anything bought from the US that is sent FedEx or UPS faces additional charges for crossing the border, fees that are NEVER incurred if the item is shipped USPS.
Additionally, I used to live in a city of just under a million people, and the pick-up locations for both couriers were at least a half hour drive. The packages also never arrived without some damage or wear-and-tear. So I learnt my lesson... any seller that insists on using those couriers.... I refuse to do business with.