Heritage auctions a joke

[Snapolit1]

Originally Posted by Vintageclout

Do you work for free? Are you kidding me or what. The 20% BP has to cover a MASSIVE amount of overhead including employee salaries, benefits, rent, Internet/software, catalogs (incl. catalog postage), advertisement, etc. Look at the “big” picture before making unrealistic assumptions.

No, I don't. Nor do they. If they are getting 22% or 20%, why do they need to charge a "handling" charge on top of that. Please explain.

Not like they are making anything.

I charge my clients an agreed up on rate. I don't then charge them extra for "handling" something.

Are you suggesting that the $25,000 they get for putting a $100,000 card in a box is meagher compensation?

[Peter_Spaeth]

Originally Posted by Snapolit1

No, I don't. Nor do they. If they are getting 22% or 20%, why do they need to charge a "handling" charge on top of that. Please explain.

Not like they are making anything.

I charge my clients an agreed up on rate. I don't then charge them extra for "handling" something.

Are you suggesting that the $25,000 they get for putting a $100,000 card in a box is meagher compensation?

Why do law firms charge for courier services, copying, other "disbursements" etc. in addition to hourly fees? You may not but many do.

[Shoeless Moe]

Sent an email about consigning to Heritage, Goldin, Lelands, REA, MEARS, SCP, Memory Lane, and Love of the Game, partly so many as a test.

Heritage, SCP and Love of the Game didn't even respond.

Goldin, Memory Lane, Lelands, REA, and MEARS all replied whether they wanted the item or not, some did, some did not. It's called common courtesy and the Customer Service to get me back.

The others I can cross off the list.

[Aquarian Sports Cards]

Originally Posted by Shoeless Moe

Sent an email about consigning to Heritage, Goldin, Lelands, REA, MEARS, SCP, Memory Lane, and Love of the Game, partly so many as a test.

Heritage, SCP and Love of the Game didn't even respond.

Goldin, Memory Lane, Lelands, REA, and MEARS all replied whether they wanted the item or not, some did, some did not. It's called common courtesy and the Customer Service to get me back.

The others I can cross off the list.

email me. I bet you get a response!

[Fballguy]

Originally Posted by Shoeless Moe

Sent an email about consigning to Heritage, Goldin, Lelands, REA, MEARS, SCP, Memory Lane, and Love of the Game, partly so many as a test.

Heritage, SCP and Love of the Game didn't even respond.

Goldin, Memory Lane, Lelands, REA, and MEARS all replied whether they wanted the item or not, some did, some did not. It's called common courtesy and the Customer Service to get me back.

The others I can cross off the list.

The industry standard is mediocrity...though some here sound afraid to admit it. Until someone comes along and forces them to improve it will be status quo. They've gotten away with since ancient Rome I hear.

[Shoeless Moe]

Originally Posted by Shoeless Moe

Sent an email about consigning to Heritage, Goldin, Lelands, REA, MEARS, SCP, Memory Lane, and Love of the Game, partly so many as a test.

Heritage, SCP and Love of the Game didn't even respond.

Goldin, Memory Lane, Lelands, REA, and MEARS all replied whether they wanted the item or not, some did, some did not. It's called common courtesy and the Customer Service to get me back.

The others I can cross off the list.

Ok since I've posted this both Love of the Game and Heritage have replied, so not sure if this post did the trick or what, but giving them the benefit of the doubt regardless, I do apologize to both as they too have now replied.

Only SCP has not. Problem out at the beach instead of in the office this past week.

Oh and Heritage said they have a $5000 minimum consignment, that's news to me as I have consigned to them 3-4 separate occasions in the past and never met that $$$ amount. Close but not 5K. Hmmmm.

[Vintageclout]

Originally Posted by Snapolit1

No, I don't. Nor do they. If they are getting 22% or 20%, why do they need to charge a "handling" charge on top of that. Please explain.

Not like they are making anything.

I charge my clients an agreed up on rate. I don't then charge them extra for "handling" something.

Are you suggesting that the $25,000 they get for putting a $100,000 card in a box is meagher compensation?

Don’t ever start an auction business. You’ll go under in 3-6 months. It’s a BUSINESS, not a soup kitchen!

[Peter_Spaeth]

Heritage might piss off a few people around the edges, but they're obviously doing phenomenally well. If they perceived they weren't, then maybe they would revise some of these horrible charges.

[Aquarian Sports Cards]

I keep coming back to the fact that customers vote with their wallets. If these practices were so outrageous the companies in question would go out of business, like the hypothetical $7 per gallon gas station.

[Snapolit1]

Originally Posted by Vintageclout

Don’t ever start an auction business. You’ll go under in 3-6 months. It’s a BUSINESS, not a soup kitchen!

How is REA doing with their no handling charges? Maybe I will run an auction house after their model.

[bigfish]

Originally Posted by Vintageclout

Don’t ever start an auction business. You’ll go under in 3-6 months. It’s a BUSINESS, not a soup kitchen!

Steve, have you thought about opening up a soup kitchen? I think it would be a feel good story and a perfect way to round out this thread in a positive way...