eBay Mandatory Return Requirements 4 Sellers

[gregr2]

I also read that restocking fees goes away on 1 June. Much like others, I will not set my listings to allow free return shipping. With eBay margins as tight as they are, offering free return shipping makes no sense.


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[slidekellyslide]

I’ve been offering 30 day free returns for at least a couple of years now without too much hassle. But I also don’t sell cards or other speculative items. There is only one time I can remember where a guy wanted to return an item because he found it cheaper elsewhere. He had no problem telling me that too. Most returns are for items that the post office destroyed or something I overlooked. I would think if eBay were smart they would exclude certain items from this policy.

[gregr2]

Originally Posted by slidekellyslide

I’ve been offering 30 day free returns for at least a couple of years now without too much hassle. But I also don’t sell cards or other speculative items. There is only one time I can remember where a guy wanted to return an item because he found it cheaper elsewhere. He had no problem telling me that too. Most returns are for items that the post office destroyed or something I overlooked. I would think if eBay were smart they would exclude certain items from this policy.

I offer 30 day returns as well, however the buyer has to pay return shipping. I plan on keeping my listings just like this.

[bounce]

Originally Posted by gregr2

I offer 30 day returns as well, however the buyer has to pay return shipping. I plan on keeping my listings just like this.

But what are you selling?

You're cool with selling say a PSA 7 or PSA 8 Hank Aaron rookie, and if prices drop you'll take it back in no problem?

This policy doesn't make any sense for collectibles and similar items.

Could I buy a gold coin, and then send it back a month later? Or maybe that's outside of this policy.

I haven't looked in detail, so I honestly don't know.

[cardsnstuff]

With this new ebay policy; it's doesn't matter what you sell, it's a bad deal for sellers.

Imagine going to Macy's buying a shirt, wearing it, and wanting to return it with a stain. Think they'll take it back, no way. or try to return an open video game to game stop, again no way, or a broken phone you broke to apple. Where I think this stupid policy hurts our industry, is buying a graded or raw card for that matter, ask for a minimum grade, review, whatever, and when you don't get it, you return it. Or buying a hot rookie card, when the prices drop {they usually do} and than return it. If the buyer has no skin the game as mentioned before, they have nothing to lose. Will ebay stop excessive returns, maybe, but I see new accounts every day. Ebay is trying to reinvent the wheel, why? Ebay is hurting themselves, when the sellers leave, and when they get charge backs, they will.

Imagine telling PWCC, I paid 25k for your card but I found a cheaper/nicer one in Heritage last week so I am returning it. It will be interesting to see if the big boys have to follow the same rules. PWCC clearly states no returns unless description/image are wrong.

[gregr2]

Originally Posted by bounce

But what are you selling?



You're cool with selling say a PSA 7 or PSA 8 Hank Aaron rookie, and if prices drop you'll take it back in no problem?



This policy doesn't make any sense for collectibles and similar items.



Could I buy a gold coin, and then send it back a month later? Or maybe that's outside of this policy.



I haven't looked in detail, so I honestly don't know.

LOL I play in a different sandbox. I don’t sell nor can I afford a Hank Aaron RC. I’m a low dollar seller but have been selling for a couple of years and I think I’ve had one return and it wasn’t even a card. I’ve always had a 30 day return policy but like I stated the buyer has to pay for the return. As has been previously stated, the buyer has to have some skin in the game.


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[bobbyw8469]

I’ve always had a 30 day return policy but like I stated the buyer has to pay for the return. As has been previously stated, the buyer has to have some skin in the game.

Not anymore...I just had a buyer want to return a pair of jeans and Ebay wants me to pay for the return.

[gregr2]

Originally Posted by bobbyw8469

Not anymore...I just had a buyer want to return a pair of jeans and Ebay wants me to pay for the return.

That really sucks. They are making it virtually impossible for us to make a profit.


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[bounce]

Originally Posted by gregr2

I offer 30 day returns as well, however the buyer has to pay return shipping. I plan on keeping my listings just like this.

Originally Posted by gregr2

LOL I play in a different sandbox. I don’t sell nor can I afford a Hank Aaron RC. I’m a low dollar seller but have been selling for a couple of years and I think I’ve had one return and it wasn’t even a card. I’ve always had a 30 day return policy but like I stated the buyer has to pay for the return. As has been previously stated, the buyer has to have some skin in the game.

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That's the point. Is it that big of a deal to have to risk a return on a smaller dollar item? Not really, it's just a hassle.

But for higher priced items that can fluctuate greatly in price...say Ohtani blew out his arm pitching next week, can people who paid in the thousands for his various refractor autos just send them back because it's "not as described"? We all know in reality that if they paid for a 10 and got a 10, they got exactly what they thought they were getting.

But the "risk of future depreciation" may not go with it now if there's a 30 day window on return. Again, it just doesn't make sense for certain items, most collectibles/art/etc. should be exempt from this sort of requirement.

However, if the downside is just having the super seller logo not appear in your listings, sounds like a small price to pay.

[Rhotchkiss]

I haven’t sold anything on eBay in over 18 years, and as a buyer I am finding eBay to be an ever-fleeting source of viable acquisitions- so I have no horse in this race. Rather, it seems to me that these negative policies and this user discord could present an opportunity for auction houses who may want an ebay-style venue for everyday stuff or for some computer-savvy, entrepreneurial net54 member who may be able to create a more friendly proxy for collectibles. Just saying- when a door shuts, often a window opens. Just an idea