How to handle this Ebay transaction that went south quick.

[Fballguy]

The guy is obviously a tool. You said it was trimmed and in "good" condition and he's bothered by those wrinkles? Why wasn't he bothered before he bid? There's one in every crowd. You offer 14 day returns so not really much you can do but refund his payment. Isn't the FVF refunded if the buyer returns the item?

[bobbyw8469]

Originally Posted by Fballguy

The guy is obviously a tool. You said it was trimmed and in "good" condition and he's bothered by those wrinkles? Why wasn't he bothered before he bid? There's one in every crowd. You offer 14 day returns so not really much you can do but refund his payment. Isn't the FVF refunded if the buyer returns the item?

I have no idea. I'm scared to ship the item, because this is the kind of buyer who will keep the card and send me back a 1959 Don Mossi.

[pokerplyr80]

Originally Posted by bobbyw8469

I have no idea. I'm scared to ship the item, because this is the kind of buyer who will keep the card and send me back a 1959 Don Mossi.

I don't understand the issue. He said he's going to return the card. Why not just cancel the transaction and refund? Or did I misread something?

[packs]

Yeah why send the card at all?

[bobbyw8469]

Originally Posted by pokerplyr80

I don't understand the issue. He said he's going to return the card. Why not just cancel the transaction and refund? Or did I misread something?

Once he pays, you can't cancel the transaction through Ebay. I can cancel through PayPal but I won't get my FVF back and he can still leave me a negative.

If there was a way to get my FVF back and not leave myself open for negative feedback, I'm all for that....but I don't think that is possible.

[shammus]

Seems I read a similar thread on this lately that ended up being a discussion about a potential scam. Bobby, has his payment cleared? If it's still listed as pending and you go ahead and refund him, he can cancel his payment and then you're out the amount he won the item for.

[pokerplyr80]

I see, it seems the earlier suggestion to call Ebay and explain the situation seems to be your best option. That or email the customer and ask him why he paid if he doesn't want the card.

[cardsnstuff]

You can cancel through ebay; and he'll get auto refunded and you will get FV fee's back. cancel transaction saying their is problem with address. At that point he can only leave a positive. A similar thing happened to me about a month ago. I cancelled and decided not to send for same reasons you said. Although I thought I'd get a 2006 common in return for a 64 Mays.

[bobbyw8469]

Originally Posted by shammus

Seems I read a similar thread on this lately that ended up being a discussion about a potential scam. Bobby, has his payment cleared? If it's still listed as pending and you go ahead and refund him, he can cancel his payment and then you're out the amount he won the item for.

His payment has cleared.....it's showing in my PayPal account...

[bobbyw8469]

Look at his BUYERS NOTE in the sales record....his screen showin his payment....DO NOT SHIP CARD....am I opening myself up for some kind of scam?

[Sophiedog]

You have his money and the card. Let him deal with ebay to get his money back. When ebay sees the conversations you two had you get your final fee credit.
By the way your listings are really cool. I like the way you have the pictures of the card in the description as well

[bobbyw8469]

Originally Posted by Sophiedog

You have his money and the card. Let him deal with ebay to get his money back. When ebay sees the conversations you two had you get your final fee credit.
By the way your listings are really cool. I like the way you have the pictures of the card in the description as well

Thank you!! I hooked up with Seller Sourcebook. They are a great listing tool. I got grandfathered in so I got a cheap price, but I don't think they are cheap anymore.

Ebay had me cancel thru PayPal, so the buyer got his money back, and are manually crediting me back the $8 FVF. They also made a notation that if the buyer leaves me negative or neutral that they will remove it (I'm not holding my breath on that one). They think the buyer did that to avoid the non paying bidder strike, which honestly, he should have gotten because my auction hid NOTHING. You saw you were getting a PSA reject in rough shape. I said it would be nothing more than a cheap placeholder.

[toledo_mudhen]

Originally Posted by bobbyw8469

Once he pays, you can't cancel the transaction through Ebay. I can cancel through PayPal but I won't get my FVF back and he can still leave me a negative.

If there was a way to get my FVF back and not leave myself open for negative feedback, I'm all for that....but I don't think that is possible.

Bobby, You can cancel after he pays - I just had the sme thing happen on 2 cards. I didnt ship - Cancelled the order - his money was refunded - my FV Fees were refunded - I blocked the buyer from bidding on any more of my stuff.....

[Jewish-collector]

Bobby -

Give him a phone call (you have his number in the transaction details) and say to him once he answers, "You and I need to talk" and ask him why he's pulling this stuff. And, if that doesn't work, call his wife and explain what he's doing.

[bobbyw8469]

Originally Posted by Jewish-collector

Bobby -

Give him a phone call (you have his number in the transaction details) and say to him once he answers, "You and I need to talk" and ask him why he's pulling this stuff. And, if that doesn't work, call his wife and explain what he's doing.

I've already refunded and moved on.....I'm just guessing he has a case of buyer's remorse....I still have the card....although I hate dealing with crap like this.