What would you think if you got this reply from a major auction house?

[packs]

In our attempts to make money, we don't have time to attempt to make more.

Sorry. It's on the to do though.

[Scocs]

I don’t understand how they don’t list the individual card #s in the auction description!

That’s like going to a restaurant and on the menu they state “We have LOTS of food.”

[Peter_Spaeth]

People here rarely seem to name who they are complaining about.

[bbcard1]

Originally Posted by Peter_Spaeth

People here rarely seem to name who they are complaining about.

That's true, but it's a pretty tight community, which I appreciate. If you name someone, someone else comes to their defense and it can, on occasion, escalate.

[bnorth]

Originally Posted by Peter_Spaeth

People here rarely seem to name who they are complaining about.

Originally Posted by bbcard1

That's true, but it's a pretty tight community, which I appreciate. If you name someone, someone else comes to their defense and it can, on occasion, escalate.

Lets not forget that the slimy sellers always threaten to sue when called out.

[Michael B]

Originally Posted by bnorth

Lets not forget that the slimy sellers always threaten to sue when called out.

I would not worry about that. You only need to add 'In my opinion' to any statement and there would be no standing for a suit.

[bnorth]

Originally Posted by Michael B

I would not worry about that. You only need to add 'In my opinion' to any statement and there would be no standing for a suit.

In my opinion the threat to sue is a scare tactic. Even if what is being said is true who wants to have to pay a lawyer to go to court and prove it. That has been my experience anyway when I have been threatened with being sued.

The company threatening to sue also has the advantage of being able to write it off as a business expense if they actually fallow through.

[SullyV]

I once sent an email to a large AH and got a reply that it would be a few days before they got back to me. Whatever, I finally received a reply and they said that my consignments were not worth enough(figured they were both ~$500) since they were only taking items in excess of $1,000. I found it funny that I had won auctions from them that sold just recently for $360, $408 and $216.

[Aquarian Sports Cards]

If it were me, I might consider a smaller auction house where I would get tons of personal attention...

[SMPEP]

Originally Posted by Aquarian Sports Cards

If it were me, I might consider a smaller auction house where I would get tons of personal attention...

Do you have one you can recommend?

[Aquarian Sports Cards]

Originally Posted by SMPEP

Do you have one you can recommend?

Well-played








(dick)

[slipk1068]

Originally Posted by Peter_Spaeth

People here rarely seem to name who they are complaining about.

Originally Posted by bbcard1

That's true, but it's a pretty tight community, which I appreciate. If you name someone, someone else comes to their defense and it can, on occasion, escalate.

A few AH's are above reproach to many. Say something negative about an AH owned by someone's buddy and it's Dog Pile on the Rabbit.


https://www.youtube.com/watch?v=Ym31m_9iErY


.

[JollyElm]

It takes no time at all to list the card numbers, especially in the 2 examples you referred to. Typing out the numbers of 13 or 18 cards would literally take less than a minute. LESS THAN A MINUTE. It is just beyond silly that they're giving you the runaround like that. And like everyone has already said, how comfortable could you ever be as a consignor if the AH won't even take a moment to provide the most rudimentary facts regarding a lot to potential bidders???

[steve B]

Originally Posted by JollyElm

It takes no time at all to list the card numbers, especially in the 2 examples you referred to. Typing out the numbers of 13 or 18 cards would literally take less than a minute. LESS THAN A MINUTE. It is just beyond silly that they're giving you the runaround like that. And like everyone has already said, how comfortable could you ever be as a consignor if the AH won't even take a moment to provide the most rudimentary facts regarding a lot to potential bidders???

I'm so happy for you that you have typing skills. I on the other hand do not. 18 items would be a bit longer assuming accuracy counted.

[pokerplyr80]

Originally Posted by Peter_Spaeth

People here rarely seem to name who they are complaining about.

Yeah I don't get it. If I'm upset enough to create a thread I certainly won't be afraid to name who I'm upset with. Plus when a big seller or auction house is named they often come on to present their side and usually find a way to resolve the issue.

[bobbyw8469]

Another, observation...I get the impression most of these "big" auction houses try to operate on a skeleton crew staff. If customer service goes out the window just because you're in the middle of doing the one thing you're in business to do, you've got issues.

Sound like most businesses!! It's all about the bottom line. Where I work at, we are so understaffed it's not even funny. My boss has turned away good people looking for a job with phrases like "Are you sure you want to work here"? It also doesn't help that his paycheck is directly associated with the bottom line. Meanwhile, the poor souls left behind are being worked half to death to make up for the missing bodies.

[steve B]

Originally Posted by Scocs

I don’t understand how they don’t list the individual card #s in the auction description!

That’s like going to a restaurant and on the menu they state “We have LOTS of food.”

I guess it depends on how many cards there are. If it's only a few, making a list seems like the sensible thing. But if it's me, and I'm listing something like I used to on Ebay, stuff like "400 different 1981 Topps" I'm not making a list. I usually didn't even have the lot assembled until after it sold After it sold I'd pull the cards from the few thousand I had. (Allowing me to take wantlists and maybe make sure more of a certain team were included than if I just did it randomly)

I'd think that to a big auction house, a boxful of lower grade commons from the 40's-50's is sort of like a big batch of 80's cards was to me. Stuff to sell, but not worth the time to list individually.

[SMPEP]

The important thing to file away is ... this is NOT who you turn your collection over to sell.

A major auction house (who will remain nameless) once sold a lot with a few W572 strips in it. I bid exactly what the strips were worth based on what they said was in the lot and historical sales - and one guy came over the top of me and went one bid higher. No big deal.

The buyer contacted me after the auction and mentioned that he received extra strips and cards (including several extra HOFers!) from the auction house when he got the lot from them.

In my opinion, this major auction house committed fraud against its consignor. If they had disclosed those extra strips and cards, my bid would have been at least $500 higher. Would I have won? Who knows.

But the consignor lost money. That is certain.

And this auction house won't get my business. That is certain.

Cheers,
Patrick

[RedsFan1941]

Originally Posted by packs

In our attempts to make money, we don't have time to attempt to make more.

Sorry. It's on the to do though.

i shake my head when i read about auction houses who don't get invoices to bidders until 3-4 days after the auction ends. after all, that's the step in the process most important in getting money to the auction house ... letting customers know how much they owe.

[bobbyw8469]

Originally Posted by RedsFan1941

i shake my head when i read about auction houses who don't get invoices to bidders until 3-4 days after the auction ends. after all, that's the step in the process most important in getting money to the auction house ... letting customers know how much they owe.

Well...in their defense, sometimes it takes that long to make a shipping quote. Especially an auction house like Hunt's where you sometimes win ecclectic stuff such as seats, framed art, bats, and other oddball shaped items.

[RedsFan1941]

lol. ok, bob.

[bobbyw8469]

No...just stating the obvious....if all you won were graded cards it would be SUPER easy. However, have you seen the stuff they auction off? Actual seats to a stadium.....signs that are taller than you.....gumball machines......I could go on and on,.

[Snapolit1]

I'm the most impatient ahole in the world at times, but it bears keeping in mind that while some of these AHs are pretty massive operations (Christies, Heritage), others are small operations run by a couple of people. These smaller shops are not Amazon and after a sale where they just sold 400 items, no doubt has a sh*tload of work to do for weeks. Your purchase is one of many.

By the way, not really commenting on the OP. Those responses are pretty lame.