Are all Ebay Shoppers Stupid??

Exhibitman · #1 03-22-2018, 03:16 PM

I must have mine set up pretty well because I haven't had these issues. The combined shipping works automatically. The only time it doesn't is when I have a buyer who wants more than one item and they close days apart. Those buyers sometimes jump the gun and pay for the closed items before they're done. If that happens and I can combine in one package I will and then will refund the extra cost.

Maybe the issue is with flat rate shipping with no automatic provision for additional items? I add an incremental cost for additional cards and it seems to work perfectly.

Northviewcats · #2 03-22-2018, 06:49 PM

You can refund a buyer for combining shipping through Paypal, but in order to get a refund for the fees eBay charges on shipping you have to call them up on the phone and request the refund.

I just had a buyer purchase 14 items from me and he paid immediately. I refunded him $34.00 in shipping fees to combine the order into one package through Paypal.

I then called eBay (waited in line for 10 minutes) and they refunded me $3.80. I asked if there was any other way to receive a refund and they said no, you have to call. I imagine most sellers don't bother and eBay pockets the loose change.

Hope this information helps.

Joe

Buythatcard · #3 03-22-2018, 06:55 PM

Quote:

Originally Posted by Northviewcats

You can refund a buyer for combining shipping through Paypal, but in order to get a refund for the fees eBay charges on shipping you have to call them up on the phone and request the refund.

I just had a buyer purchase 14 items from me and he paid immediately. I refunded him $34.00 in shipping fees to combine the order into one package through Paypal.

I then called eBay (waited in line for 10 minutes) and they refunded me $3.80. I asked if there was any other way to receive a refund and they said no, you have to call. I imagine most sellers don't bother and eBay pockets the loose change.

Hope this information helps.

Joe

That is very disturbing. I never realized that eBay was keeping the loose change. I refund shipping costs to buyers several times a week whenever they pay for each item separately. Multiply that by all the other sellers who were not aware of that. eBay owes us some serious cash.

edjs · #4 03-22-2018, 07:51 PM

I can't speak for all eBay buyers, but I know I am.

ALR-bishop · #5 03-22-2018, 09:23 PM

Quote:

Originally Posted by edjs

I can't speak for all eBay buyers, but I know I am.

Me too. Just let me know if you don�t want my stupid money

savedfrommyspokes · #6 03-22-2018, 07:51 PM

Quote:

Originally Posted by Buythatcard

That is very disturbing. I never realized that eBay was keeping the loose change. I refund shipping costs to buyers several times a week whenever they pay for each item separately. Multiply that by all the other sellers who were not aware of that. eBay owes us some serious cash.

I have called ebay concerning refunds for FVFs on s/h and had the same results as Joe on larger amounts I have refunded back to a single buyer. However, with the daily situation of a buyer paying separately for two cards, I ship together and refund back the extra s/h less the second PP transaction fee (30 cents) and the ebay FVFs on the extra s/h paid (30 cents). While I do not like having to pass costs onto buyers, I am not going to spend my time calling ebay daily for this small amount of money. But, if I refund back the extra 60 cents each time, by the end of the year, I would have refunded back several hundred dollars of extra fees I was not the cause of.

The loose change does add up.

Buythatcard · #7 03-22-2018, 08:27 PM

Quote:

Originally Posted by savedfrommyspokes

I have called ebay concerning refunds for FVFs on s/h and had the same results as Joe on larger amounts I have refunded back to a single buyer. However, with the daily situation of a buyer paying separately for two cards, I ship together and refund back the extra s/h less the second PP transaction fee (30 cents) and the ebay FVFs on the extra s/h paid (30 cents). While I do not like having to pass costs onto buyers, I am not going to spend my time calling ebay daily for this small amount of money. But, if I refund back the extra 60 cents each time, by the end of the year, I would have refunded back several hundred dollars of extra fees I was not the cause of.

The loose change does add up.

I like this idea.

VoodooChild · #8 03-22-2018, 08:49 PM

I do not sell on eBay but there has to be a way for you through settings to automatically combine shipping. I know this because I only (with a few exceptions) buy from sellers who set theirs up that way. If I add multiple cards to my cart and the shipping doesn't automatically combine, I just remove from my cart and move on. Now, if you do figure out how to set that up and you have buyers who do not use the cart and buy multiple cards one at a time paying shipping on each card, then the answer to your question is Yes they are stupid.

Marchillo · #9 03-22-2018, 10:27 PM

Quote:

Originally Posted by VoodooChild

I do not sell on eBay but there has to be a way for you through settings to automatically combine shipping. I know this because I only (with a few exceptions) buy from sellers who set theirs up that way. If I add multiple cards to my cart and the shipping doesn't automatically combine, I just remove from my cart and move on. Now, if you do figure out how to set that up and you have buyers who do not use the cart and buy multiple cards one at a time paying shipping on each card, then the answer to your question is Yes they are stupid.

Even on auction style items you can do it this way. I won 9 items from the same seller tonight. Each time it recalculates to get to $3. If I bid with him tomorrow the next $3 cycle starts but once daily he invoices me back to $3. Not sure how difficult this is but it's perfect. I can pay immediately and it's already combined. Everyone wins.

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