psa research department Complete incompetents

[swarmee]

Originally Posted by ChiSoxTony

Once they did respond, they offered to fix the mislabeled 1960 Armour "Milwaukee Braves" Aaron (labeled as the "Braves" variation) for me for free. This included free shipping to them and free return shipping. They did this even though it wasn't part of a grading order that I submitted; I bought it that way on eBay. GREAT response after TERRIBLE response time = insufficient manpower.

This is part of their grade guarantee. Any misidentification on the flip is considered a "mechanical error" and will be reholdered at no charge to the owner.

[ChiSoxTony]

Originally Posted by swarmee

This is part of their grade guarantee. Any misidentification on the flip is considered a "mechanical error" and will be reholdered at no charge to the owner.

They’ll do it at no charge. They just don’t guarantee responding during the owner’s lifetime


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[hcv123]

I am now waiting over a month for a response on them incorrectly labeling 1968 discs as 1967. In the time waiting for a response I received back another submission with 4 mistakes out of 16 submissions - 1970 and 1971 super square cornered proofs labeled as regular supers (graded "A"). Also 2 no grades on items included in master set registry!!!

If I was sgc - now is the time to offer some type of major crossover incentive!

[frankhardy]

While we are all complaining about PSA, I have a couple of things to say.

Some of you remember a 1952 Topps Mickey Mantle that I owned briefly back in 2008.....it was recolored over the entire background. It was in the ballpark of the same color, but a little brighter. It is believed to have been recolored by some kid way back in the 1950s. Anyway, the card is 100% legitimate with pixels being present under magnification, etc. I personally talked to Joe Orlando about the card and expressed my desire to have it slabbed in an authentic holder. We probably talked about 15 minutes. I described to him in detail this card and he was perfectly fine with slabbing it. He even said that they had slabbed a T206 Cobb with almost the entire back missing. In short, I was 100% assured that they would slab this card. So, I sent it in and ....of course.... they said that the background was colored to much for them to slab.

Also, I own a very rare 1998 Topps Sportzcubz Complete Set. I have been told multiple times that PSA would holder any card that is listed in the SCD. These Sportzcubz are listed in the SCD. I called to confirm before I sent them in.....and of course, they would not holder because they said that they are prototypes. So, I sent to Beckett. The entire set now resides in BGS slabs.

[ALR-bishop]

Do you feel better now Shane ?

[frankhardy]

Originally Posted by ALR-bishop

Do you feel better now Shane ?

Yes....... Because Kentucky won!

[Exhibitman]

Speaking of PSA/DNA gaps I find it ridiculous that PSA/DNA cannot evaluate an autograph of a player on their list of players they authenticate. I sent in a HOFer (Freddie Steele) for them based on the list and it came back with a refund because they can't evaluate it. Not doubtful authenticity, just "we can't do it". Then why was it on the list of people whose signatures they evaluate???

Also want to take a swipe at SGC here--their authentication service pricing seems to be make it up as you go. Except for specials I don't think I've ever gotten a consistent price from them on anything. At least PSA has a price list.

Beckett did a nice job on a PC I sent them but their oversized PC slab is just ridiculous. So thick, so heavy and so sharp that it is liability to carry around.

[TheNightmanCometh]

I recently called to get pricing on grading an autographed baseball and the guy didn't know who Tom Glavine was. Tom Glavine!