psa research department Complete incompetents

[whiteymet]

Originally Posted by sflayank

why is it that psa research has absolutely no knowledge whatsoever
they look things up and still have no knowledge
im going to vent on just a few issues over the years
and no matter what the issue they never give the public an explanation
for example i argue for 63 peel offs blank back and instructions
they refused for 10 years then suddenly ok we'll grade em
and yet they put in the registry a mantle who am i scratched off and listed it as the uncoated variety...took me forever to prove to them card doesnt exist
and finally they removed
1952-55 red man...2 reverses...both listed in bible refuse to acknowledge
1954 journal american 2 obverses also described in bible refuse to acknowledge
1964 meadowgold blue and green...actually told me to hard to tell the difference REally? but they can tell the difference between a 9 and a 10 from 2017?
and now the punchouts 1967...10 years of fighting to list the different lineups...finally they do...now years later they remove them with the explanation theyll no longer grade WTF
PSA customer service ..non existant....if you need an expert in your postwar research dept Im available....I can work from home
sflayank@aol.com

Larry:

Add the two different 1955 Exhibit Postcard backs to your list. One with a plain line down the middle on the reverse one with the words A MUTOSCOPE CARD.

This info is listed in the Standard Catalog, but PSA will not mark the flip or list both variations for Registry sets for some reason!!

SGC did list their first one for me noting it is a Mutoscope back.

Fred

[judgejules1]

I had the same issue with my Mays 1955 Post Card Back. I submitted both variations and they wouldn't recognize them. I even included the page from the Standard Catalog with the submission. No dice.

Also, we can add the Dayton Daily News. They won't distinguish between the 1970 and 1971 issues.

[whiteymet]

Originally Posted by judgejules1

I had the same issue with my Mays 1955 Post Card Back. I submitted both variations and they wouldn't recognize them. I even included the page from the Standard Catalog with the submission. No dice.

Also, we can add the Dayton Daily News. They won't distinguish between the 1970 and 1971 issues.

Brian:

Did PSA decline to grade your two Mays Exhibit PC backs or just graded them both, but would not note the differences?

Fred

[judgejules1]

They graded them, but wouldn't distinguish between the two.

SCN_0039.jpg

SCN_0040.jpg

[swarmee]

Not many of their decisions on these make sense. Remember, they still don't label the various tobacco brands of T205s. And that is a hugely popular set with large multiples for the rare backs.

[Exhibitman]

Originally Posted by judgejules1

They graded them, but wouldn't distinguish between the two.

Attachment 303444

Attachment 303445

O/T but I thought you might find this interesting:



On the left is a Mays proof I have. It is a "Printed in USA" version. The one on the right is for size comparison.

[ChiSoxTony]

Based on my experience, PSA simply doesn't have enough folks devoted to customer service, let alone enough knowledgeable folks. It took them over a month to respond to an email I sent them about a mislabeled 1960 Armour coin. I deal with a lot of different businesses, professionally and personally, and cannot think of another business in ANY field that takes anywhere near that long to respond. Simply substandard.

Once they did respond, they offered to fix the mislabeled 1960 Armour "Milwaukee Braves" Aaron (labeled as the "Braves" variation) for me for free. This included free shipping to them and free return shipping. They did this even though it wasn't part of a grading order that I submitted; I bought it that way on eBay. GREAT response after TERRIBLE response time = insufficient manpower.

[swarmee]

Originally Posted by ChiSoxTony

Once they did respond, they offered to fix the mislabeled 1960 Armour "Milwaukee Braves" Aaron (labeled as the "Braves" variation) for me for free. This included free shipping to them and free return shipping. They did this even though it wasn't part of a grading order that I submitted; I bought it that way on eBay. GREAT response after TERRIBLE response time = insufficient manpower.

This is part of their grade guarantee. Any misidentification on the flip is considered a "mechanical error" and will be reholdered at no charge to the owner.