Ebay Negative Feedback

[T205 GB]

You must have missed the other thread. I would say your 50/50 with the board on whether it was good or bad so I'm not going there again😎

It's sucks to get a negative but you can reply to it and let other buyers know what happened if they check your feedback.

[bbcard1]

Shouldn't be a big deal if you have decent feedback. He could have cut you a break and not filed negative feedback, but he probably wasn't completely out of bounds dinging you, the way I see it. No, I wouldn't have left negative.

[Luke]

I've had same thing happen a couple times over the years. I would always offer a great deal on something else, or offer to send a more valuable item in place of the one I lost. I've never got a negative, but I also make it very clear I want to make up for my mistake.

[savedfrommyspokes]

I have been on both ends.

As a buyer, I have a near infinite amount of understanding if a seller loses a fixed priced item I have purchased at market price. However, when a seller loses an item I won via auction, at a better than market price, than I am not as happy. My feedback in a case like this will likely depend on how frequently this happens to the seller. If they exhibit a history of not honoring winning bids, feedback will obviously not be positive.


As a seller, I sell fixed price items and following my apology to a buyer for misplacing their purchase, my first offer is to locate a close as possible replacement followed by a refund or credit towards another item.