PWCC Feedback on ebay

[Thromdog]

Each of the lots they offer has a shipping grid at the bottom that shows the cost to the buyer, hadn't seen anyone mention that so thought I would throw that in.

I bought 4 items from them in their last auction and the total shipping cost was less than their published amount shown.

I have to say though.....I've never been impressed with their shipping methods. Not as solid as I would normally like.

[pokerplyr80]

People like that are what's wrong with feedback ratings and review sites like yelp. Rather than working something out directly with a seller or company they just go online and try to hurt their business. This seems like a simple issue that could have been resolved with one call or email. Something like "hey, I just bought 35 hockey cards in your auction. Can you combine shipping charges and send me an invoice?"

[Stampsfan]

First, I find their shipping charges to be a little excessive. $15 shipping on (say) a $50 card seems a little excessive to me. I also recall making a mental note at some point that their shipping charges appeared to have gotten more expensive than I previously recalled.

Originally Posted by pokerplyr80

People like that are what's wrong with feedback ratings and review sites like yelp. Rather than working something out directly with a seller or company they just go online and try to hurt their business. This seems like a simple issue that could have been resolved with one call or email. Something like "hey, I just bought 35 hockey cards in your auction. Can you combine shipping charges and send me an invoice?"

Unfortunately, that's the internet today. You can leave (positive or) negative feedback for anyone on Google, Yelp, or a host of places. And there are no checks and balances to know if the review is from an actual customer.

At least on eBay, you know the person leaving feedback (likely, possibly?) had made a purchase from the seller.

[drcy]

A local restaurant owner said to take Yelp with a grain of salt, because his restaurant got a negative review the week before it opened.

[Peter_Spaeth]

I have had many issues with pwcc but this one seems pretty far down the list. If you are that worried about shipping charges just move on.

[OsFan]

Originally Posted by pokerplyr80

People like that are what's wrong with feedback ratings and review sites like yelp. Rather than working something out directly with a seller or company they just go online and try to hurt their business. This seems like a simple issue that could have been resolved with one call or email. Something like "hey, I just bought 35 hockey cards in your auction. Can you combine shipping charges and send me an invoice?"

It is annoying but at this point I doubt they will be affected in anyway by those neutral feedbacks.

[Leon]

PWCC spends about 2x more than any other company in marketing on this forum. I suspect they spend a lot in other places too. A lot of collectors don't want catalogs nowadays (or rarely open and look at them) although admittedly consignors want them much more often. Have you seen their latest offering on ebay? Some pretty sweet 5 figure cards...not sure about 6 figure but most of us don't buy those. Otherwise, I am sure you said something that was more correct.

[bobbyw8469]

Originally Posted by Leon

PWCC spends about 2x more than any other company in marketing on this forum. I suspect they spend a lot in other places too. A lot of collectors don't want catalogs nowadays (or rarely open and look at them) although admittedly consignors want them much more often. Have you seen their latest offering on ebay? Some pretty sweet 5 figure cards...not sure about 6 figure but most of us don't buy those. Otherwise, I am sure you said something that was more correct.

LOL....there was a shred of truth somewhere in that PWCC rantings. I'm sure there shipping has gone up because their overhead has gone up. It is rare for a seller to charge less than $5 now a days. And imagine, back in the day, sellers used to get to stars dinged for charging that much shipping. Meanwhile, I would love to pay that kind of shipping charge....

[savedfrommyspokes]

Originally Posted by Thromdog

Each of the lots they offer has a shipping grid at the bottom that shows the cost to the buyer, hadn't seen anyone mention that so thought I would throw that in.

In one of the listing's in question, the s/h rate grid has the following header:


INDIVIDUAL CARDS SHIPPED TO THE U.S.

I have not won multiple single cards from them at one time, so I do not know if this grid applies to multiple single card shipments or not.

[ALR-bishop]

I am just a buyer on eBay or in auctions but if the shipping for the item is clearly stated, applied as stated, and arrives in a fairly timely manner in the condition pictured and or described I give positive. If it arrives in a PWE undamaged I still go positive but note that in comments. If the seller does not mention combined shipping or is unclear how it is applied, I view it as my responsibility to ask if it matters to me. That's just me, it sure dies not bother me if others think differently

Would need to know more about interaction between seller and buyer before and after the sales to evaluate reasonableness of the feedback given