PSA "express" service

[doug.goodman]

Originally Posted by GregMitch34

PSA received my order at inflated and mandatory rate and (a few days later) on August 26 finally logged it in, with 5-business-day turnaround. Today is September 7. You do the "math."

Evidently the people who get paid for their opinions also have their opinions on what constitutes a business day.

[pawpawdiv9]

Surprised it was logged Aug26- that was the weekend.
Here what I look at:
Aug28 (Mon)
Aug29 (Tues)
Aug30 (Wed)
Aug31 (Thurs)
Sept1 (Fri)
Sept4 (Mon) --don't count Holiday
Sept 5 (Tues)
Sept 6 (Wed)
Sept7 (Thurs)...and so on.

Hopefully it was sent out Fri, if not Tues...give it another day

[glynparson]

complaining about psa missing a turnaround time is like complaining water is wet.

[sycks22]

I had a 5 day turnaround seriously take 30 days.

[RedsFan1941]

this is the first i have heard about psa's poor customer service or failure to meet a deadline. your experience must be the exception rather than the rule.

[bnorth]

Originally Posted by RedsFan1941

this is the first i have heard about psa's poor customer service or failure to meet a deadline. your experience must be the exception rather than the rule.

LOL, you forgot the little sarcasm emoji at the end, I fixed it for you.

[GregMitch34]

they should have policy of refunding half your fee after 10 business days, and full refund after 15....since you are PAYING for the express service...if they want less pressure, then just charge less to begin with and make express, say, 8 days.