Threats from eBay - but eBay fails to get it right

[Sophiedog]

What alternatives to selling do you guys use instead of Ebay? What are the cost comparisons?
Thanks

[midmo]

I also joined in June 1998.

I had an issue recently where the buyer filed a non-delivery claim a couple days after the auction ended. I issued a refund. A couple days later he said he received the card, then stopped responding to my messages and never paid for the card. It was less than $40, but I was still pissed. I called the Ebay Concierge Service and they said there was no recourse with the buyer since I issued a refund, but they gave me a $75 credit to cover my trouble. I definitely recommend signing up for the Concierge Service if you get selected. They immediately made things right the two times I've called them.

[ooo-ribay]

Originally Posted by Sophiedog

What alternatives to selling do you guys use instead of Ebay? What are the cost comparisons?
Thanks

I don't think there is anything comparable to ebay. That's why they get away with what they do. I see ebay and auction houses as two completely different animals.

[Fballguy]

Yeah....There's nothing that compares to Ebay. I've made a couple purchases on Etsy but not a fan of that site. Not sure what the advantage is of selling there. I assume the fees must be smaller...but so is the audience.

[Sophiedog]

What's the commission an auction house would get if I wanted to sell for example: 2 mantle signed balls
1 that needs authentication
1 that already has authentication
I imagine its higher for them to get the 1 ball authenticated.
Is it more than the 13% Ebay charges? (10% Ebay 3% Paypal)