Burbank Sportscards and others

[doug.goodman]

Originally Posted by clydepepper

Once the online market got to a certain point, it becomes necessary to have an always-current online inventory.

That is impossible to maintain if you are still set up to do business in brick and mortar.

I respectfully disagree.

They obviously keep track of their inventory via software on a computer, so they could easily remove from inventory purchases from their brick & mortar store the same way they do it for an online customer. Card by card. As they sell. Easy.

They made a business decision that dealing with a customer such as myself in person, who wants specific cards in specific conditions, with specific variations, isn't worth their time for the money I would spend.

I wasn't happy about their decision, so I stopped spending any money with them.

I am speaking about Burbank specifically, but my point is still valid as a general statement.

When I have the option as a customer to not do business with a company who I believe doesn't treat me with the minimum amount of respect that I deserve, I then stop doing business with them.

That is why I haven't been in Dodger Stadium for more than seven years (and counting), even though I'm a life long Dodgers fan, and former season ticket holder, who doesn't get the right channels to watch them on TV. I root for them to win, but have given them none of my money since 2010, and plan on giving them the same amount during upcoming seasons.

I'm typing this while sitting on a United Airlines flight, running the risk of being dragged from the plane, if I piss them off, but they were the only airline that flies the route I need at the time I need, so I'm keeping my head down and praying for my checked bag to be waiting at the other end.

Doug "ranting" Goodman