Is Gavel Snipe down?

[BruceinGa]

Originally Posted by Stampsfan

I had the same error tonight. More frustrating as my bid was for more than what the item sold for.

FWIW I am not new to GavelSnipe, (or eBay) and my password for both has not changed in a long time.

It's suddenly become less reliable than before... for me anyhow.

I'm also a long time user of eBay and probably a 3 year user of GS. Maybe it's time to make a change.

[sb1]

It worked fine for me yesterday (other than both snipes being too low).

[irv]

To me, it sounds like the site was hacked?

Lots of that going on lately it seems. My wife just told me this morning, but not sure where she heard it, and that is the electronic way of filing one's tx's we use up here in Canada. (Not sure if that is a CDN thing only?)

There are multiple ones I believe and she told me all of them were down until further notice as there was a major breach/hack.

Not sure what everyone uses here as protection for their computers, but I use Avast Professional, Super anti spyware and CCleaner exclusively and run them quite often. (SAS and CC multiple times a day)

I get them, SAS and CC, from filehippo.com. They are free and that site has no extras that some others sites like to add.

So far so good with me, but despite those I use, nothing is 100% as hackers are relentless! Make sure you do updates often and always log off completely, not just let your computer go into sleep mode.

[HexsHeroes]

...

As of 9:35 AM this morning, I am still getting similar error message of invalid username or password.

For what is it worth, I was one of those unfortunate few whom had GavelSnipe
bids programmed that failed to execute. Very disappointing.

[3-2-count]

Once their site came back up a few days ago new snipes were set and were executed successfully with no issues over the weekend.

[Luke]

All my snipes went off fine last night, but now I can't log in. Even when I request a new password and enter it, nothing happens. Hope it gets fixed because I really like using their service.

[slidekellyslide]

Originally Posted by Luke

All my snipes went off fine last night, but now I can't log in. Even when I request a new password and enter it, nothing happens. Hope it gets fixed because I really like using their service.

Yep, looks like it won't let me log in now either. They are still sending emails and clearly they know there is a problem. Is it too much to keep us updated on what is happening?

[BruceinGa]

I just received a response from Gavel snip support:

> Unable to execute snipes. States invalid auction site login or
> password.

This is fixed. eBay made changes to their site code that processes
logins. You may need to update your eBay credentials.

READ THIS ENTIRE MESSAGE

Your GavelSnipe.com username/password and your eBay (or other auction
account) username/password have nothing to do with each other even if
you have set them to be the same (not recommended).

GAVELSNIPE.COM USERNAME/PASSWORD

Your Gavelsnipe.com username is permanent, unique and can't be changed.


We'll see

[kkkkandp]

They are still messed up with my stuff.

I had a snipe yesterday that failed to execute for "Invalid Auction Site Username or Password."

When I contacted them they replied, "This is fixed. eBay made changes to their site code that processes logins. You may need to update your eBay credentials," which is crap because I've been signing into ebay without issue using the same old credentials.

Now I can't even log in to my Gavelsnipe account despite the fact that they have sent me two new temporary passwords!