PWCC Part Deux

[Brent Huigens]

Originally Posted by Peter_Spaeth

Greg i think many people just have no interest in or appetite for controversy or negativity. So they convince themselves it is ok, or it doesnt affect them. I mean we just had a rather startling admission, that pwcc sold a counterfeit card in a compromised holder, and the silence is deafening. Not implying any fault, but it calls out for more information from pwcc as the implications go well beyond a dispute between brent and cortney.

The issue surrounding compromised cases is not new to the hobby and has sadly affected every major auction house. We receive 15,000+ items for consignment each month. We have at least five sets of eyes review each card. In most cases, we identify the rare instances of fraud. On some unfortunate occasions, we miss it. In each case, just like the case with Cortney, we do what is right, take responsibility for the loss, and refund the purchase price to the buyer.

Betsy Huigens

[pawpawdiv9]

Ok. Based on the message above. Is PWCC making it right? Did PWCC offer a refund to the winner? And if so, Will PWCC reholder the card, such the fact saying its been 'restored'. And if PSA doesn't label it as such, well the pitchfork turns to them I guess. What ever has or will or will not happen, just bad business for the hobby.
Edit: I am asking about the DiMaggio, not about the compromised holder.

Just another guy with a pitchfork.

[Peter_Spaeth]

Originally Posted by Brent Huigens

The issue surrounding compromised cases is not new to the hobby and has sadly affected every major auction house. We receive 15,000+ items for consignment each month. We have at least five sets of eyes review each card. In most cases, we identify the rare instances of fraud. On some unfortunate occasions, we miss it. In each case, just like the case with Cortney, we do what is right, take responsibility for the loss, and refund the purchase price to the buyer.

Betsy Huigens

The problem, and not by any means limited to PWCC, is that the problems are not always discovered later, as they were in Cortney's case. I was surprised to hear that the card was counterfeit though, I previously was aware of lower graded cards going into higher graded holders but not outright counterfeiting.