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#11
01-18-2017, 06:19 PM
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I have had ebay remove several negatives that have been left for me with a phone call. However, first, I sent a polite message to the buyer who left the feedback offering to do anything reasonable to resolve the concern. When I send this message, one of two things happen. Either the buyer responds, the concern is resolved and the feedback is removed by the buyer, or the buyer does not respond. If there is no response, I wait about a week, call ebay and mention that I tried to resolve the concern and the buyer never did respond back. The several times I have called with this scenario, the feedback was removed.
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