Help with PayPal

[D. Bergin]

Yeah, I've heard of issues like this happening to some sellers and now that Ebay and Paypal has officially split it's gotten much harder to resolve issues like this, as they each instinctively deflect blame on to the other one. Now they are acting more like rivals then the hand in hand relationship they are supposed to be.

Only thing I can think of is to keep calling Paypal (Ebay can't help you with your money anymore) until you reach someone who will help you. Make sure you have the new tracking number on hand.

[thecatspajamas]

I would actually suggest working from the eBay end first rather than PayPal. If you sold it on eBay, and a hold was put on the funds, that hold was placed at eBay's direction. Same as if it was a disputed transaction where the buyer filed a complaint of Not As Described or Non-Receipt Of Item. It may be as simple as going to your list of Sold items and updating that one with the correct tracking info so that EBay's system can see it was actually delivered and signal PayPal to release the funds. As you said, if you used a different tracking number than what was entered, it will appear to eBay that the package was never shipped.