Is Ebay The Worst Run Company of all time?

[Exhibitman]

I use the eBay international shipping program. I don't think I've sold a single item to an international buyer who has been willing to use it.

[irv]

Originally Posted by PolarBear

I can't speak for other sellers but my auctions are clear. Any international person who bids didn't bother to read my auction terms. Sorry, but that's not my problem.

I had one issue with a seller who agreed to ship to me after I asked her about her "May ship to Canada" listing.

She changed her mind however when payment was shipped but did refund me??

The only bold heading from anyone is 707. He/they have their "Will not ship to Canada" bolded in red, which makes it as clear as day, no need to ask.

Others, like I have mentioned, with the "May ship to Canada" have written below in their description, "U.S. only". I don't understand that? Why not just say that to begin with and it will save everyone a lot of time.

Originally Posted by PolarBear

If ANYTHING goes wrong, the seller is on the hook.

The only 100% safe way to ship overseas would be to use something like FedEx international, and that would also need to go to a verified paypal address. Most international bidders would balk at $50 shipping fees though.

Not to mention, many countries have customs tax and will hold the package in customs until the buyer pays. But guess what, a package held in customs is a non-delivery as far as ebay is concerned.

If ebay would go back to the days where all you needed to do is prove you shipped it - no delivery confirmation or verified addressed needed - then I'm sure you'd see more people willing to ship internationally since the risk would be shifted to the buyer.

As it stands, it's not worth my time or the risk involved.

I assume you are talking about other countries besides Canada? The only time I had to pay customs, it was paid at the Post Office, not a Customs/border crossing.

[D. Bergin]

Originally Posted by irv

I assume you are talking about other countries besides Canada? The only time I had to pay customs, it was paid at the Post Office, not a Customs/border crossing.

I'm sure that's what he meant. There's tons of stories from Ebay sellers out there, of packages being left at foreign Post Offices to collect tax, and then the buyers filing "did not receive" notices through Ebay because they don't want to pay the tax on it.

Even read several of Ebay refunding the buyer before item is returned, and the seller never receiving the item back.

Either it had been picked up after the claim was made, or the foreign post office never returned the package from whence it came.

[PolarBear]

Originally Posted by irv

I had one issue with a seller who agreed to ship to me after I asked her about her "May ship to Canada" listing.

She changed her mind however when payment was shipped but did refund me??

The only bold heading from anyone is 707. He/they have their "Will not ship to Canada" bolded in red, which makes it as clear as day, no need to ask.

Others, like I have mentioned, with the "May ship to Canada" have written below in their description, "U.S. only". I don't understand that? Why not just say that to begin with and it will save everyone a lot of time.

You'd have to ask them. As I said, I can't speak for other sellers.

Originally Posted by irv

I assume you are talking about other countries besides Canada? The only time I had to pay customs, it was paid at the Post Office, not a Customs/border crossing.

It doesn't matter where the tax is paid. If the buyer doesn't pay it, the package won't be delivered to the buyer and as far as ebay is concerned, it's a non delivery. Buyer files a claim, gets their money refunded, and the seller is out the merchandise.

[slidekellyslide]

Originally Posted by Exhibitman

I use the eBay international shipping program. I don't think I've sold a single item to an international buyer who has been willing to use it.

I ship something to Erlanger, Kentucky almost every day. I believe International buyers have come to believe it's the only way they are going to be able to get what they want. I don't blame them for being upset about the extra costs, but as a seller I got tired of losing items and money in foreign countries.