USPS question about not receiving an item but said was delivered.

[pencil1974]

So quick question here guys as I assume someone else has been through this before but its a first for me.

I bought a card ($200) off eBay and it said it was delivered at/in mailbox today. Problem was the only card delivered was one I bought off a board member (thank you Ed) that had nothing to do with the card from eBay.

I guess my question is what do I do? I sent an email to the seller stating that is said it was delivered but it wasn't delivered to me and I was going to wait until tomorrow to see maybe that it was just lost in the truck or at the post office. But do I call the post office, does the seller call the post office?

Also they didn't send with any signature confirmation which sort of baffles me at times when people don't do that on cards costing over $50, its like $3 and to me helps prove that someone has it.

So any help would be greatly appreciated.

Thanks,
Brad

[vthobby]

The outcome is not good for you if that card does not show up. As long as the seller provides tracking and Post Office says it was delivered then you have no recourse. It is not fair but the Post Office and Ebay always win unfortunately.

Of course you can start an inquiry but they will just keep telling you it was delivered and subsequently drive you crazy.

Good luck with this.

Mike

PS I hope they prove me wrong here but I have never had a positive outcome with situations like this.

[sando69]

hi brad-
you should call your local usps first thing tomorrow & ask to speak with the "delivery" or "route" supervisor.
my recent experience was very positive... they were able to resolve the issue the same day.
plase keep us posted & good luck!

[kmac32]

Originally Posted by pencil1974

So quick question here guys as I assume someone else has been through this before but its a first for me.

I bought a card ($200) off eBay and it said it was delivered at/in mailbox today. Problem was the only card delivered was one I bought off a board member (thank you Ed) that had nothing to do with the card from eBay.

I guess my question is what do I do? I sent an email to the seller stating that is said it was delivered but it wasn't delivered to me and I was going to wait until tomorrow to see maybe that it was just lost in the truck or at the post office. But do I call the post office, does the seller call the post office?

Also they didn't send with any signature confirmation which sort of baffles me at times when people don't do that on cards costing over $50, its like $3 and to me helps prove that someone has it.

So any help would be greatly appreciated.

Thanks,
Brad

Call your local postmastr. Our post woman misdelivered a $500 cards once and the post master figured it out and a few days later I got my card.

[vintagerookies51]

Just a couple weeks ago a card that I had to sign for was lost in the truck. While it's an easier situation when you have to provide a signature, there are some things you could try. First stop by the post office to see if they have it for any reason. If not, track down the truck driver or leave a note for him/her. This is what worked for me, as it ended up being buried under some stuff in the truck. Good luck!

[ibuysportsephemera]

Call or visit the post office. I had a package from Amazon on Saturday that was supposedly delivered (text message from Amazon) but no package. I went into the PO first thing on Monday and the package was waiting for me.

Good luck.

Jeff

[bobbyw8469]

Also they didn't send with any signature confirmation which sort of baffles me at times when people don't do that on cards costing over $50, its like $3 and to me helps prove that someone has it.

Ebay only requires it on cards valued over $250. When so many buyers are complaining about the high shipping charges they are having to pay (when they aren't really high at all to begin with), who is going to absorb this $3 extra charge? If I told a buyer it would cost him/her $6.50 to receive one PSA graded card, can you imagine the cow they would have??? I already get emails over the $3.50 charge!

[savedfrommyspokes]

I had a buyer who did not receive a package that showed as delivered. I insisted that he contact the USPS. Two days later he let me know that the package was located (no details as to how it was located).

If I was on the other end of this situation, I would contest the charge with my CC....the seller still receives their funds (eventually as delivery confirmation is present) and it would allow PP and the CC to settle things.