First time I’ve been ripped off

[vintagetoppsguy]

I didn't want to post this until Jonathan received his refund, but PayPal WOULD NOT have refunded his money. This was a combined purchase payment and PayPal does not make seller's issue partial refunds. PayPal can make the seller refund the entire purchase if the entire purchase is returned by the buyer (which in this case wasn't possible), but sellers do not have to give partial refunds. I'm glad this worked out for Jonathan.

[charrigan]

Originally Posted by vintagetoppsguy

I didn't want to post this until Jonathan received his refund, but PayPal WOULD NOT have refunded his money. This was a combined purchase payment and PayPal does not make seller's issue partial refunds. PayPal can make the seller refund the entire purchase if the entire purchase is returned by the buyer (which in this case wasn't possible), but sellers do not have to give partial refunds. I'm glad this worked out for Jonathan.

His credit card surely would have sided with him. That's why it's good to have multiple means of protection.

I'm certainly for the general policy of "return before refund", but in this case the buyer would have been well within his rights to get his money back in whatever way was quickest and most convenient.