Question for the board - USPS issue

[RichardSimon]

Originally Posted by pclpads

Postman sounds like a good candidate for a job change . . . maybe a dishwasher at Denny's? No gummint pension or bennies, but he wouldn't have to scan dirty dishes either.

+1
He was just too damn lazy to do his job the right way.

[gnaz01]

I think Brent needs to chime in here. At the end of the day, he sent the card with signature confirmation with the understanding that it be YOUR signature, and I feel he can make a claim with the PO.

[ALR-bishop]

If you pay for signature confirmation and carrier fails to get such signature and package is lost, what is your remedy as the one who purchased the signature confirmation ?

[ghooper33]

Great advise so far - thank you so much everyone. This is incredibly frustrating.

I will reach out to Brent to see if he can help and I found the number to the post office Consumer Affairs. I believe him signing for the package is illegal and I don't think the postmaster at the local post office has the authority to help.

[Jantz]

You might want to get copies of the signature confirmation form, if you haven't already.

Then sidestep the postmaster and take this higher. You can deal with it now or deal with it when it happens a second time. Your postal delivery person, whether it was good intentions or not, isn't being paid to make an $800 decision with your property.

[ghooper33]

Originally Posted by Jantz

You might want to get copies of the signature confirmation form, if you haven't already.

Then sidestep the postmaster and take this higher. You can deal with it now or deal with it when it happens a second time. Your postal delivery person, whether it was good intentions or not, isn't being paid to make an $800 decision with your property.

I have made copies of everything. I am hoping the Consumer Affairs number can help, but otherwise I am not sure how to find who I can escalate past the postmaster.

[iwantitiwinit]

The Post Office has to be liable in this case. Their employee, good intentions or not, fraudulently signed for your package you clearly have a viable action against them. This has to have happened many times so there is most likely a standard remedy. P.S. Word is many postal employees have primo card collections....

[ALR-bishop]

The question is, liable for what. When you put something of value in their hands what is their liability beyond what it is insured for. Not looking for an argument. The signature requirement was purchased by the seller. I am curious what remedy the seller has for the fraudulent signature beyond the cost of the service if there was no insurance. Maybe there was ?

[buymycards]

The carrier absolutely is not allowed to sign for your package. Tell the postmaster that you want the carrier to pay for the package. Btw, the postmaster can use Google maps to pinpoint the exact location of where the package was scanned. The carrier may have put it in the neighbors mailbox.

[CTDean]

I have had very good luck by requesting assistance from the USPS Postal Inspectors in Washington, DC. File a report on the Postal Inspector website and your Postmaster will have to answer to the Postal Inspectors, trying to explain what happened to your $800 package.