Partially ripping a card opening the mail

Mark17 · #1 06-15-2016, 02:04 PM

Quote:

Originally Posted by Stonepony

So you order product " X" from Lowe's. It comes in pieces that care normally well encased in styrofoam as they are quite fragile. As you unpack it , one piece falls to the floor and breaks. It had not been protected like all the other pieces.
You don't call Lowe's to complain and get your money back? Sure you do, and you know it.

Suppose in your scenario, you pick up one of the pieces and rip it. Do you still blame Lowe's?

Stonepony · #2 06-15-2016, 02:07 PM

No of course not. But both my scenario and the OPs occurred because of improper packing. If the packaging is so inadequate that it risks damage from routine opening procedure...it's on the seller

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