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  #1  
Old 05-06-2016, 08:51 AM
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honus94566 honus94566 is offline
D@ve R1cks
 
Join Date: Apr 2011
Posts: 335
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How did you lucky guys get your stuff overnighted? I just got my tracking, coming fedex ground, it'll take a week to get here. Still, definitely faster than other auction houses I have dealt with, REA is top notch in everything they do.
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  #2  
Old 05-07-2016, 10:18 AM
Kingcobb Kingcobb is offline
Daryl
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Join Date: May 2009
Location: Southern Ohio
Posts: 341
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Great experience with REA sent out check Monday cards arrived today and the shipping was free. Looking forward to their Fall auction.
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  #3  
Old 05-07-2016, 10:38 AM
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mechanicalman mechanicalman is offline
Sam Sw@rtz
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Join Date: Mar 2015
Posts: 1,136
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I think Heritage runs a great auction as well, but shipping speed and cost are a huge opportunity relative to REA. (I know this sentiment has been posted before, but I feel like the dudes at Heritage are actually reading these posts and trying to improve the customer experience.)
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  #4  
Old 05-07-2016, 12:39 PM
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ullmandds ullmandds is online now
pete ullman
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Join Date: Apr 2009
Location: saint paul, mn
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(I know this sentiment has been posted before, but I feel like the dudes at Heritage are actually reading these posts and trying to improve the customer experience.)[/QUOTE]

As any decent business should.
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  #5  
Old 05-07-2016, 12:40 PM
Kingcobb Kingcobb is offline
Daryl
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Join Date: May 2009
Location: Southern Ohio
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I won a couple items from Heritage a couple years ago for close to the same dollar amount shipping was $38.00 and waited over a month for the items to arrive haven't did business with them since. I think they have improved since then from some of the post I have seen on here and they always seem to have some great stuff.
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  #6  
Old 05-07-2016, 01:31 PM
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Steve
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Join Date: Dec 2009
Posts: 1,057
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Count me as a very satisfied customer. I mailed my check Monday, and I had my items in-hand on Thursday!

I also really enjoyed the new website experience and larger scans.

I look forward to the fall auction!

Cheers,
Steve
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  #7  
Old 05-07-2016, 06:00 PM
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ValKehl ValKehl is offline
Val Kehl
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Join Date: May 2009
Location: Manassas, VA (DC suburb)
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Mailed my check to REA on Tuesday, and my cards arrived today. For vintage card selection and customer service, REA is the BEST by far!
Val
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  #8  
Old 05-07-2016, 06:57 PM
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pcoz pcoz is offline
Pete Costanzo
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Location: Southeastern PA
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Not sure how you top Brian's service, knowledge, and accessibility. Unquestionably, one of if not the best in the business.
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  #9  
Old 05-07-2016, 08:39 PM
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bobbyw8469 bobbyw8469 is offline
Robert Williams
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Join Date: Aug 2009
Location: North Carolina
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Quote:
Originally Posted by ValKehl View Post
Mailed my check to REA on Tuesday, and my cards arrived today. For vintage card selection and customer service, REA is the BEST by far!
Val
This is what is odd to me. Mailed our check on Monday and still nothing. Even in their TOS they state that they wait 5-10 days for the check to clear before they ship anything out. Is there a different set of rules for different people?
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