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#1
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How did you lucky guys get your stuff overnighted? I just got my tracking, coming fedex ground, it'll take a week to get here. Still, definitely faster than other auction houses I have dealt with, REA is top notch in everything they do.
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#2
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Great experience with REA sent out check Monday cards arrived today and the shipping was free. Looking forward to their Fall auction.
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#3
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I think Heritage runs a great auction as well, but shipping speed and cost are a huge opportunity relative to REA. (I know this sentiment has been posted before, but I feel like the dudes at Heritage are actually reading these posts and trying to improve the customer experience.)
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#4
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(I know this sentiment has been posted before, but I feel like the dudes at Heritage are actually reading these posts and trying to improve the customer experience.)[/QUOTE]
As any decent business should. |
#5
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I won a couple items from Heritage a couple years ago for close to the same dollar amount shipping was $38.00 and waited over a month for the items to arrive haven't did business with them since. I think they have improved since then from some of the post I have seen on here and they always seem to have some great stuff.
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#6
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Count me as a very satisfied customer. I mailed my check Monday, and I had my items in-hand on Thursday!
I also really enjoyed the new website experience and larger scans. I look forward to the fall auction! Cheers, Steve |
#7
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Mailed my check to REA on Tuesday, and my cards arrived today. For vintage card selection and customer service, REA is the BEST by far!
Val |
#8
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Not sure how you top Brian's service, knowledge, and accessibility. Unquestionably, one of if not the best in the business.
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#9
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This is what is odd to me. Mailed our check on Monday and still nothing. Even in their TOS they state that they wait 5-10 days for the check to clear before they ship anything out. Is there a different set of rules for different people?
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