Purposely outing an auction from PWCC

[sbfinley]

Just another example of PSA outselling SGC! But seriously, for the so-called "industry leader" PSA's rate of mechanical errors is fairly high. A high volume submitter I once spoke to placed his rate at 3%-5%. I would at first assume that be high or even exaggerated, but considering the vast majority are data entry errors it's conceivable that one mistake could domino through a large order wrecking a long line of cards submitted. Also, while a certain mistake might be glaring to collectors, I'm guessing most would slip past the data entry employees who are almost certainly not active in the hobby. The human average for data entry errors is estimated 1%. Hell, at NASA it's .06%. (That one isn't estimated. They counted. Every. Single. One.) In an atmosphere such as PSA where subs are backlogged and the employees aren't experts on the subject matter a 1% error rate is logical and to me and a 3% rate is entirely plausible. Conversely, from some posts and threads by collectors you might be led to believe that the USPS is run by the same people who introduced New Coke and Pepsi Clear to the world. While the USPS does not officially release error rates, I have been quoted a number of 60 errors per million. That includes damaged, lost, and mis-delivered mail. That's .006%. Or TEN PERCENT OF NASA! Actually slightly higher than that. I rounded NASA's total up from .055, so ELEVEN PERCENT OF NASA!

PSA really needs to get their life in order.