Dispute with an auction company

[Steve D]

Originally Posted by Mr. Zipper

While it appears you may technically bear a significant amount of responsibility, in my opinion, the auction house should make an accommodation in the interest of goodwill and good customer relations. And, the fact remains that their error is what precipitated this.

This thread has already generated more bad PR than the $50 worth of cards you sold. Not a wise move to nickel and dime a good customer.

+1

Especially if, as the OP states, he's a long-time customer who's spent $50K+ with the AH over the years.

Seems the AH is being "Penny-wise and pound-foolish".

Steve