Dispute with an auction company

[chaddurbin]

from googling is this from cleansweep oct 7th 2015 auction? that's like half a year? usually i would side with bidders always but c'mon you gotta take some responsibility in this...and health is no excuse for sloppiness. you had months to check the lot out, you even have time to take out 5 cards from the binders to sell (did you telepathically know the location of these cards within the binder?)

having said all that if what you are saying is actually what went down the value of the 5 cards sold is negligible compared to the whole lot steve should take the lot back, but i can see why he'd be irked and giving you a hard time.

[Stanesq]

You guys are right that $800 is a negligible amount compared to my health. I was also given 5 days to try and replace the cards.
If I were told of this month's ago I would have done something about it. I also know that sometimes he has someone else do n the writeups and if I received 484 topps instead of fleer I could care less as I bought the lots for the stars.

While I realize that learning of this some months later is not great, the price of the common players is under $50. I have spent at least $50k (with more than $10K in buyers premiums) over the years at th his place. The fact that anyone would blow that type of business relationship over a few cards is upsetting.

Couple that with the fact that I receieved 120 less cards and a significant amount of stars and the auction house is ok with me getting jammed now that I realized makes it sting even more.

The money is not the part that hurts it's the lack of consideration. I always offered to pay the value of the cards. I made a whopping $25 on the few cards I sold.

I didn't want to have to go the legal route but now on principle I will have to do just that.

[1952boyntoncollector]

Originally Posted by Stanesq

You guys are right that $800 is a negligible amount compared to my health. I was also given 5 days to try and replace the cards.
If I were told of this month's ago I would have done something about it. I also know that sometimes he has someone else do n the writeups and if I received 484 topps instead of fleer I could care less as I bought the lots for the stars.

While I realize that learning of this some months later is not great, the price of the common players is under $50. I have spent at least $50k (with more than $10K in buyers premiums) over the years at th his place. The fact that anyone would blow that type of business relationship over a few cards is upsetting.

Couple that with the fact that I receieved 120 less cards and a significant amount of stars and the auction house is ok with me getting jammed now that I realized makes it sting even more.

The money is not the part that hurts it's the lack of consideration. I always offered to pay the value of the cards. I made a whopping $25 on the few cards I sold.

I didn't want to have to go the legal route but now on principle I will have to do just that.

Right, like they say on TV...small claims is never about the money its usually about the principal. However like i said before...Health should be the most important part...health over money (unless the amount of money impacts health seriously) and health even over principal........

[Mr. Zipper]

Originally Posted by Stanesq

While I realize that learning of this some months later is not great, the price of the common players is under $50. I have spent at least $50k (with more than $10K in buyers premiums) over the years at th his place. The fact that anyone would blow that type of business relationship over a few cards is upsetting.

While it appears you may technically bear a significant amount of responsibility, in my opinion, the auction house should make an accommodation in the interest of goodwill and good customer relations. And, the fact remains that their error is what precipitated this.

This thread has already generated more bad PR than the $50 worth of cards you sold. Not a wise move to nickel and dime a good customer.

[Steve D]

Originally Posted by Mr. Zipper

While it appears you may technically bear a significant amount of responsibility, in my opinion, the auction house should make an accommodation in the interest of goodwill and good customer relations. And, the fact remains that their error is what precipitated this.

This thread has already generated more bad PR than the $50 worth of cards you sold. Not a wise move to nickel and dime a good customer.

+1

Especially if, as the OP states, he's a long-time customer who's spent $50K+ with the AH over the years.

Seems the AH is being "Penny-wise and pound-foolish".

Steve

[RichardSimon]

Recovering from thyroid surgery is a bitch.
Believe me, I speak from personal experience.
Thank goodness it is almost two years in my past.
Though it is something to stay on top of, for the rest of your life.
Thank goodness for synthroid .

[Stanesq]

Steve and I had a conversation today and are trying to figure this out I will keep you all posted.

[Stanesq]

Originally Posted by RichardSimon

Recovering from thyroid surgery is a bitch.
Believe me, I speak from personal experience.
Thank goodness it is almost two years in my past.
Though it is something to stay on top of, for the rest of your life.
Thank goodness for synthroid .

Glad to hear you are doing well Richard. They still don't have my synthroid right and I have to take name brand synthroid as the generic stuff my body reacts poorly to. Hopefully they can get my levels straight one of these days. They keep increasing my dose to try and get me right.

[RichardSimon]

Originally Posted by Stanesq

Glad to hear you are doing well Richard. They still don't have my synthroid right and I have to take name brand synthroid as the generic stuff my body reacts poorly to. Hopefully they can get my levels straight one of these days. They keep increasing my dose to try and get me right.

Took a while to get mine straight but once they do you will be fine.
I took name brand from the start because my endo did not think the generic was trustworthy.