eBay negative feedback

[kmac32]

Originally Posted by Iwantmorecards77

Well - for the third time, I offered the full refund. Was extremely polite about it and even explained that I would pay return shipping. He claims he's getting the card signed on the 4th and doesn't have time to send it back and wait for a refund. ..waiting 2 weeks to pay for it certainly didn't help him. We're going around and around on this one. Ugh! He states that if I had noted the surface ding in the auction - it would've sold for less. I can't note it if I didn't see it. I apologized for missing it and followed eBay policy and offered the full return.

Seems we're at a stand-still. He's refusing to send it back - and I'm refusing to offer a partial refund.

As long as you are corresponding through ebay, stick to your guns on a full refund. He is just trying to see what he can get out of you. You might even ask for a scan and have him point out the defect putting him on the spot. Defect may not even exist in my opinion.

Kmac

[thecatspajamas]

Originally Posted by Iwantmorecards77

Well - for the third time, I offered the full refund. Was extremely polite about it and even explained that I would pay return shipping. He claims he's getting the card signed on the 4th and doesn't have time to send it back and wait for a refund. ..waiting 2 weeks to pay for it certainly didn't help him. We're going around and around on this one. Ugh! He states that if I had noted the surface ding in the auction - it would've sold for less. I can't note it if I didn't see it. I apologized for missing it and followed eBay policy and offered the full return.

Seems we're at a stand-still. He's refusing to send it back - and I'm refusing to offer a partial refund.

To come back with an excuse of "I'm going to get it signed and don't have time" at this point sounds like a last-ditch effort to squeeze you rather than returning it for the full refund you offered. If it's a legit reason, why wasn't it mentioned in the first 30 messages he sent? Regardless, what he chooses to do with it after his purchase is not your concern. As said previously, keep your responses simple, and tell him to send it back for a full refund or keep it. You can't quantify a "what if" scenario on the auction, and I'll say again, no partial refund is going to satisfy this guy (unless he's running a scam, and the partial is what he's gunning for).

[Iwantmorecards77]

Looks like we're both sticking to our guns. lol Crazy...

He's mentioned before that he's getting it signed - and I know there's a lot of people out there that get rookie cards signed.

He provided (somewhat blurry) pics of the surface indentation too. Though a full pic would help (to see the card's serial #.)

It's not that I don't believe him - it's certainly possible that I missed it (and my scan doesn't even show it.) He's claiming I omitted the flaw on purpose. He's been getting rude about this too. ...the fact that he has refused a full refund 3 times is a bit fishy though.

I'm going to call eBay on Monday (which I heard may take a while.) Not sure where this is headed, but when a buyer refuses a refund - not sure what else to do.

Another concern is - if he does get the card signed - and I do not offer a partial refund, he may open a case with eBay. He's not going to send it back - because it's signed - and technically, if he did - it wouldn't be in the same shape because it would have writing on it! I don't want eBay putting a hold on my funds - and also never getting the card back.

He sent me two more messages, explaining how cards with known flaws sell for less. (Really - who knew!?) I may just ignore him until I contact eBay. It's borderline harassment at this point. From his feedback - appears to be a stand-up guy, but this is just weird.

Fun. Not! ...I should just stick to my low-ish grade vintage, where dings, dents, rounded corners, creases, stains, frays, off-center, print marks are all there!