EBay seller issue

[coolshemp]

I don't know if anyone cares about this drama anymore, but - EBay reversed it's decision to NOT refund the buyer because he appealed and escalated the claim. However, no funds were taken from my Paypal. A note was there saying that EBay refunded the buyer, and I now owe EBay 34.99. I called again, and they did say they refunded the buyer, but it was on their dime due to a computer glitch, with no more details available. He said not to worry, and that basically EBay bought the item and gave it to the buyer. Huh. As long as it doesn't come out of my pocket I guess I shouldn't care. BUT it is cool how you can squawk and get free items! Waiting to see him relist for double what I sold....

[drcy]

Many years back, I had an issue as a seller with an escrow payment deal and an expensive missing shipment on eBay. In the end, eBay admitted they were the ones who made the error (I don't recall the details, but they didn't follow one of their own rules) and they were out the money. So eBay sometimes does admit to their errors.

[danmckee]

an awful amount of time and effort. For $30, accept the return and refund the buyer. Would have saved you $5K in headaches.

[coolshemp]

Originally Posted by danmckee

an awful amount of time and effort. For $30, accept the return and refund the buyer. Would have saved you $5K in headaches.

I know..but it was the principle of the thing. My listing was clear.

[Leon]

Originally Posted by coolshemp

I know..but it was the principle of the thing. My listing was clear.

I agree.....