PayPal chargeback

[glchen]

I think that I've read that American Express is very good at disputing charges, so if you paid w/ AMEX then you have a higher chance of getting your money back. (You just need to send the item back to the seller w/ tracking.) Not sure about the other CC companies. Another thing about chargebacks. A while back, I was involved in a SNAD situation for an item that I purchased where it was still covered by ebay buyer protection, but I wasn't sure if I would win my case. I mentioned to the ebay representative that perhaps I should just tell my credit card company to do a chargeback. The ebay rep advised me not to do that, saying that if I initiated the chargeback, the ebay case would be immediately closed in the other party's favor and that ebay may also ban me from their site. Not sure if they were being truthful about that, but wanted to let you know that was also a possibility. (I ended up winning the ebay case.)

[TAVG]

same happened to me. I sold a brand new pilot light (for A Furnace) still in package to a guy on ebay, they guy had it a month said he hooked it up and it worked for a couple days...

I told him if he wasn't a professional then if he wired it wrong then it could greatly affect how it runs.

he tried to get his money back but PayPal sided with me since he most likely wired the item up wrong.

[mechanicalman]

Originally Posted by glchen

I think that I've read that American Express is very good at disputing charges, so if you paid w/ AMEX then you have a higher chance of getting your money back. (You just need to send the item back to the seller w/ tracking.) Not sure about the other CC companies. Another thing about chargebacks. A while back, I was involved in a SNAD situation for an item that I purchased where it was still covered by ebay buyer protection, but I wasn't sure if I would win my case. I mentioned to the ebay representative that perhaps I should just tell my credit card company to do a chargeback. The ebay rep advised me not to do that, saying that if I initiated the chargeback, the ebay case would be immediately closed in the other party's favor and that ebay may also ban me from their site. Not sure if they were being truthful about that, but wanted to let you know that was also a possibility. (I ended up winning the ebay case.)

I don't know if eBay will ban you, but I know from experience that doing a chargeback through your CC will absolutely end up with eBay and PayPal closing their case and siding against the buyer. Learned the hard way. Better to start with an eBay case and use the chargeback as the last resort.

[yanks12025]

It's past eBay money back 30 day limit. So the only case I can open is a refund one. But the seller doesn't have to give a refund if they don't want to. Because it's past the 30 days, eBay won't force them to give back the money(I always thought eBay had like a 90 day return time).

So I'll give the seller a couple days to see if they respond(highly doubt the seller will). Then I'll go thru my credit card(chase).

[Leon]

I have found credit card companies to be very friendly to their customers needs in the area of chargebacks and fraud. On the other end, as a merchant services client, it can suck sometimes.