UPS - 2 enthusiastic thumbs down

[Jay Wolt]

Originally Posted by Sean1125

48,000+ packages have gone out via USPS in the last 8 months. Have had a total of 1 package lost and 1 package damaged. I'd say those numbers are pretty good.

Over 200 packages a day for 8 solid months, that's friggin impressive!

[thetruthisoutthere]

A little off topic, but here's a quick story about the USPS (who I think does an excellent job).

For the last two months, once a week, we were either getting no mail or our mail would show up in our mailbox at 9PM.

One night after work, I was frantic after coins that were due did not show up.

That same night, I went to our mailbox at 9:30PM and all of our mail was there including my coins.

To make a long story short; last week I got home early from work and decided to walk out dog. Looked in the mailbox and all of the mail was from another house half-a-mile down the road.

As am I walking the dog the postal carrier is driving on the other side of the road and I flag him down.

He comes out of the postal truck with flip-flops, sport shorts and a sleeveless shirt. He was a temp.

I asked him "what the heck are you doing?"

He then went on to explain that he wasn't reading the numbers on the mail boxes and was just putting the mail in the boxes where he thought they belonged.

I was like "What the heck!!!"

Then he was all apologetic.

He then took the mail I had in my hand and said "I gotta fix this."

Evidently he was doing it a lot.

Fortunately during that two month period, no mail was ever lost.

[frankbmd]

This topic missed the Redux thread somehow, but I find that if you treat postal employees with respect, they will go out of their way to accomodate you, especially in small markets. Some will even bend over backwards to be helpful.

If you start the relationship with a vulgar complaint, they may be inclined to bend over forward and do an about face.

Two thumbs up from me for the USPS. I use UPS and FedEx too infrequently to know their habits (forward or backward?).

[kmac32]

I agree with Frank's comments. To get respect, you have to give respect. I have worked with the public for years and they can be pretty rude but if you give rudeness back, the situation escalates. Cardinal rule in life is treat everyone as you would like to be treated yourself.