Day 14 at SGC....

[kmac32]

SGC enters it into the system on the day they receive it and the count starts then. 10 days means 10 business days not 10 calendar days and they are only rough estimates of time as some are less and some are a day or two over. I wouldn't worry too much and you can always call.

[Taxman]

Call and ask for Earl. He will take care of you.

[tombocombo]

Extremely easy to work with. Call them and you will fine.

[xplainer]

Yeah, 14 BD from when entered the system.
Thanks.

[Sean1125]

Jimmy,

SGC was at a show this past week and I believe that was cause for the delay (I have several "walk through" orders that are sitting until Monday.

I went ahead and sent Earl an e-mail for you. Hopefully this can get expedited.

Sean

[Jobu]

I have a 5-business day order at PSA. They signed for this order on Wednesday and still haven't entered it into the system. In my eyes the clock on their turnaround ought to start when they sign for it, not whenever they decide to open the package.

[glchen]

Right as others have said, I don't think you can compare SGC (or Beckett) to PSA when it comes to turnaround time because only PSA has the concept of "loggage time" where the countdown for the turnaround time does not even start until your submission is logged. PSA could have been sitting on your 2 day service level for 1-2 weeks (not unrealistic if you didn't put the service level on the outside of the box), and they would still theoretically processed your order "on time" if it were graded a couple days after loggage.

[xplainer]

Originally Posted by Sean1125

Jimmy,

SGC was at a show this past week and I believe that was cause for the delay (I have several "walk through" orders that are sitting until Monday.

I went ahead and sent Earl an e-mail for you. Hopefully this can get expedited.

Sean

Wow. Thanks Sean. I didn't expect that.
Much appreciated.

[xplainer]

A public thank you to Sean and Earl.
Earl contacted me and said it would be resolved today.
And it was.

Thank you Sean and Thank you Earl.