UPS - 2 enthusiastic thumbs down

[autograf]

I have a box at a UPS Store and I get packages delivered by USPS, DHL, FedEx, UPS and pretty much anyone else. Never have to sign for anything, never a problem. $15/mo. Street address so everyone ships there. I work for UPS but would never have anything delivered to my house for reason of the driver release. Depending on the neighborhood, the driver can drop a package (or not). Same thing with USPS and those darned orange slips that I have to go back to the PO to pick up. And FedEx had problems where they wouldn't drop the package. Just my solution. Works 100% of the time.

[rdwyer]

I give a thumb way up. Nothing but lazy civil servants.

[packs]

I don't think UPS workers are civil servants. Isn't it a private company?

[autograf]

450,000 private company workers.......

[rdwyer]

Sorry, referring to USPS.

[buymycards]

Richard, I don't appreciate your comment that all 600,000 USPS employees are lazy civil servants. You should try it sometime - I'll bet you couldn't do it.

Rick

[Jim65]

Just once I would like Post Office to deliver a package on the day they say it will be delivered. When I get a delivery date from UPS or FedEx, 99.9% of the time it comes on that day. The Post Office has NEVER delivered on the right day (and no, I am not exaggerating) I would never say all USPS employees are lazy, but there are certainly enough there to fuck up the whole system.

[rdwyer]

For as long as I can remember, the USPS has always had an attitude with its customers. They treat their customers with disrespect. Ever call their customer service? It's a waste of time. Yeah, the carriers are good people. But the rest of them could care less about your complaints. They have been this way for over 30 years.

[thecatspajamas]

I don't know what your experience with the USPS has been, but for the most part, I have found postal employees to be good-natured and helpful. There may be the odd surly individual, but I've found that if you treat them with courtesy and respect, and are clear with your explanation of issues that sometimes arise and focus on finding a solution, they will generally respond in kind. If you go in both guns blazing, intent on venting your frustrations and tearing them a new one, or treating them like the worthless lazy douches you presuppose them to be, your experience is likely to be much different.

[Tabe]

Originally Posted by rdwyer

For as long as I can remember, the USPS has always had an attitude with its customers. They treat their customers with disrespect. Ever call their customer service? It's a waste of time. Yeah, the carriers are good people. But the rest of them could care less about your complaints. They have been this way for over 30 years.

Here's the thing - if all the people you run into have an attitude problem, the problem isn't the people you're running into.

[quinnsryche]

Originally Posted by Jim65

Just once I would like Post Office to deliver a package on the day they say it will be delivered. When I get a delivery date from UPS or FedEx, 99.9% of the time it comes on that day. The Post Office has NEVER delivered on the right day (and no, I am not exaggerating) I would never say all USPS employees are lazy, but there are certainly enough there to fuck up the whole system.

That's not even remotely true. I have had nothing but positive experiences with the USPS. Sure they drop the ball every now and then but who doesn't. You guys who constantly bitch about "fill in the blank" delivery service should try and deliver a MILLION packages a day with no screw ups. And I don't doubt some of the workers have an attitude with people forever bitching that their package wasn't delivered on a silver platter. I had 3 packages today, all delivered BEFORE the specified delivery date. How come no one ever starts a post with " hey, the delivery service did a great job today" It's always "f'ing UPS or USPS....." Also, the post office in my town is staffed by the nicest, most helpful people you would ever want to meet. They always greet me by my name, ask me how I'm doing and go out of their way to help me at every turn. As for UPS, I have had 1, 1 instance in the last 6-7 years where they didn't deliver on the specified date. So thumbs up to them also.
I have wanted to post this for sometime, so now I have.

[bnorth]

I have good and bad USPS stories. The Postmaster works the front desk here and is the nicest most helpful person you could ask for. My mail carrier is horrible on a good day. Misses picking up mail fairly regular and don't care about anybodys mail. On a rainy day it is being carried out in the rain. Worse part is they are a friend that I actually hang out with a few times a month. I have most of my mail and all my cards sent to my work address so I get a different carrier who actually does a good job.

I have sent several thousands of packages and have never lost a single one. The last 2 years though over 50% of the time it will take 10 days to 2 months for them to actually arrive at the destination.

[TAVG]

Last week I was supposed to receive a package from Fed-X. I waited and waited, finally went online Thursday night and it said the package was delivered last Saturday.....I was pissed because I figured someone stole my 300$+ package...or they didn't deliver to the right place.

I call the customer support which was surprisingly helpful, he said the only notes the delivery woman left was "old black"...I remembered then that Saturday the FedEx person went down the street to the African American family's house. however, we also have two black trucks. One of which we do not drive. The guy asked me if I had looked in the trucks, and I said no..why would I look there for?

I went outside and looked in the trucks. Ends up the delivery person put the package in the floor of the back seat of the truck we do not drive.

Keep in mind we were home all day, no notice was left, no knock on the door or anything.

I'm just glad that temperature was nice and cool all week and the food i ordered didn't need refrigerated.

[kmac32]

Next time you have a damaged parcel, think of this