Here's what you get when using UPS

[milkit1]

ugh that makes me sick. I love the Danbury teamsets. Wish they would make some deadball era ones

[Bill Rayburn]

Wow Mark...A damaged item is bad enough, the run-a-round with customer service would be difficult to take. Sorry for your misfortune.

[rsn1661]

Makes me sick just looking at it. Hopefully this will be resolved. Good luck!

[Scott Garner]

Hi Mark,
What a drag! So sorry that this beautiful piece got destroyed in transit...

[earlywynnfan]

This sucks. Makes me think: if I get a package with a giant dent, I'm driving it to UPS and opening it right in front of them.

[Beatles Guy]

As a former loader for UPS, I know that the boxes go through hell and back. You mostly have college age kids that are working as fast as possible in a fast paced environment. I watched boxes being kicked, punched, thrown - anything you can imagine.

I also deal with UPS on a regular basis at my place of employment now. God help you if you have to call customer service. I've watched mild mannered ladies in my office have meltdowns.

I can only hope that you get a resolution you are satisfied with.

[Mark]

Please keep us posted on how this turns out.