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#2
08-31-2015, 02:55 PM
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I had a big group of cards listed recently, and a repeat good customer offered to buy a big lot of them if I could give a 10% discount on the lot.
I probably would've been more comfortable with a 5% discount, but this was a repeat customer who spends a lot of money and doesn't haggle on everything. Seeing how I try to be as customer-service friendly as possible, I said yes without an additional counter, to make a repeat customer happy and to keep him coming back. The commonsense of customer service often is very lacking in this industry - this guy might eventually get the extra $4 on this sale, but doesn't realize it could cost him a $100 sale down the road. 
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#3
08-31-2015, 03:12 PM
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......................
Yep...I see it all the time also, it ticks me off too. Just leave your card with BIN if BO is not of interest to you.
__________________
Successful transactions with: HRBAKER, CHADDURBIN,DRDDUET,DOUBLEP,T213, RM444, MJSILVEY80, CHARLIETHEEXTERMINATOR,QUINNSRYCHE,PROFHOLT82,EJST EL,OHIOCARDCOLLECTOR
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#4
08-31-2015, 03:15 PM
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playing devil's advocate here but who says the guy is a dealer? Maybe he's just a collector looking to to get the best possible price for his card. If that's the case repeat business is less of a factor.
I bet though if the card was valued at $10k he'd think twice about declining a counter of $9500
__________________
Join my Cracker Jack group on Facebook: https://www.facebook.com/groups/crac...rdsmarketplace https://www.collectorfocus.com/collection/ajohnson39 *Proudest hobby accomplishment: finished (and retired) the 1914 Cracker Jack set currently ranked #12 all-time
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#5
08-31-2015, 03:54 PM
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I tried two cards recently with Best Offers at 90% of listing and they were automatically rejected. Just for the hell of it I put in a third offer on one for a buck less than the BIN. Also rejected. A seller should not be allowed to establish a Best Offer on a BIN listing if the listing is set it to reject every offer automatically. It is a waste of my time and, frankly, rude. IMO eBay needs to prohibit a seller from using the Best Offer feature unless the offer is set to automatically accept an offer at a certain level below the BIN price. eBay already prevents me from setting a BIN that is too close to an auction starting price, so it would be simple enough to establish. If a seller doesn't want to risk an automatic acceptance, either set the BIN higher or don't use the Best Offer.
__________________
Read my blog; it will make all your dreams come true. https://adamstevenwarshaw.substack.com/ Or not...
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#6
08-31-2015, 05:59 PM
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Quote:
I have a problem with someone declining, or auto-declining 95% of an asking price. Why even accept an offer in the first place? People are free to list and sell their cards however they want. This practice is, in my opinion, completely rude, and I would spend my money elsewhere had this happened to me. And yes AJ, I would expect anyone with a card listed for 10k OBO to accept 9,500. I would also expect a seller who listed a card for $10 OBO to accept $9.50
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#7
08-31-2015, 06:08 PM
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Agree the seller is obnoxious and dumb as well. Why risk losing a good customer over 5 bucks and why put best offer if you won't take a 95% offer? To me if you put best offer that you are inviting.... Ahem, offers.
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