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  #1  
Old 06-25-2015, 03:50 PM
Edwolf1963's Avatar
Edwolf1963 Edwolf1963 is offline
Ed Woelfle
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Join Date: Apr 2009
Location: Buckeye, AZ
Posts: 1,171
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Thanks Sean and everyone else for your thoughts/feedback. I did/do ship within 24 hours (I think it was 2 days at one time?) - this one especially as the buyer had purchased so many, wanted to get them out ASAP. I had no idea they expected you to load in the same tracking number on all listings of a combined ship? Either way, they could see I did what I was supposed to in sending out within 24 hours and still very much compliant. Still - the interest in doing the right thing on their end was non-existent and they used system/process excuses and limitations as their reasoning. It felt like they found a way to charge me more. Unfairly.

At the end of the day I realize I'm making an emotionally charged decision. One that I may come to regret and will hurt me when it comes to card collecting/selling. My intent in starting this thread wasn't so much to start another "ebay sucks" rant - more to just let many who I know and have done business with (both here and eBay) that the eBay avenue is no longer an option for me for the foreseeable future.

Thanks again for your feedback and suggestions, always helpful to get others thoughts and perspectives.
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  #2  
Old 06-25-2015, 04:03 PM
Sean1125 Sean1125 is offline
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Join Date: Jan 2011
Posts: 3,567
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Quote:
Originally Posted by Edwolf1963 View Post
Thanks Sean and everyone else for your thoughts/feedback. I did/do ship within 24 hours (I think it was 2 days at one time?) - this one especially as the buyer had purchased so many, wanted to get them out ASAP. I had no idea they expected you to load in the same tracking number on all listings of a combined ship? Either way, they could see I did what I was supposed to in sending out within 24 hours and still very much compliant. Still - the interest in doing the right thing on their end was non-existent and they used system/process excuses and limitations as their reasoning. It felt like they found a way to charge me more. Unfairly.

At the end of the day I realize I'm making an emotionally charged decision. One that I may come to regret and will hurt me when it comes to card collecting/selling. My intent in starting this thread wasn't so much to start another "ebay sucks" rant - more to just let many who I know and have done business with (both here and eBay) that the eBay avenue is no longer an option for me for the foreseeable future.

Thanks again for your feedback and suggestions, always helpful to get others thoughts and perspectives.
I had that happen except my fee break was in the thousands that they took away (Due to an E-bay side shipping error). I spent over 40 hours on the phone arguing with 5 different managers in 5 different divisions before my appeal got denied. I kept calling and eventually got a manager that understood my argument and spent a solid week arguing for me and eventually got me a credit (even then it was still only 3 of 4 months).

It is the most ridiculous crap in the world.
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  #3  
Old 06-25-2015, 04:58 PM
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clydepepper clydepepper is offline
Raymond 'Robbie' Culpepper
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Join Date: May 2014
Location: Columbus, GA
Posts: 7,158
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I sure am glad to be a relatively small fish in the EBAY sea...I always got satisfaction when contacting Customer Service. I opened my account in 1999.

I have, however, recently, discovered 'ThePit.com' which is a great source for post WWII graded star cards. I bought four cards yesterday: (2) Mantle; (2) Koufax. My totals costs are much lower there.
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  #4  
Old 06-25-2015, 07:12 PM
JasonD08 JasonD08 is offline
J@son Du.nc@n
 
Join Date: May 2009
Posts: 749
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I have been gone a few months and do not miss it at all. They are leeches and a sinking ship IMO. Use net54 and CU BST great people here. Ebay will implode soon and I will not miss it. I once had an anchor store with 14,000 items, in the golden years I did $20-30K per month with $2-3K in fees per month, toward the end $3-4K in gross sales and $1200-2K per month. I actually quit after 1 unwarranted neg they would not remove and when I quit, they automatically upcharge me $700 more for early cancellation for anchor store which I had well over 3 years. I refuse to pay and they sent me a collection letter. I say "good luck."

Jason
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  #5  
Old 06-25-2015, 09:19 PM
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drcy drcy is offline
David Ru.dd Cycl.eback
 
Join Date: Jul 2013
Posts: 3,486
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A few years ago I got bills from a hospital and ambulance when I've never in my life been in an ambulance and had never stepped foot in that hospital. I wasn't even a member of their healthcare system (the hospital is part of a large regional health system with many hospitals and ciinics). It took about six months on the phone to clear that up. I often got a lower down phone person who would say "I understand what you are saying, but I don't have the authority to to fix it." Though a small point of satisfaction was when in the middle of all this I told a person on the phone that they had to have a database mixup in their computer system and the person admitted that it wouldn't have been the first time.

Last edited by drcy; 06-25-2015 at 09:34 PM.
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