Adventures in Tech Support

[the 'stache]

Mouschi, take a little time, and look around the forum. There are off topic boards for posts like this. This one has absolutely nothing to do with modern baseball cards at all. Hence, it doesn't belong here.

[mouschi]

@timzcardz, much appreciated!

@the 'stache , Right you are - I do see there is a water cooler off topic board.

I didn't realize it was a big deal and hope all you post war pre '80 / post '80 folks can forgive me of posting my drivel in the wrong forums

[Leon]

Originally Posted by mouschi

@timzcardz, much appreciated!

@the 'stache , Right you are - I do see there is a water cooler off topic board.

I didn't realize it was a big deal and hope all you post war pre '80 / post '80 folks can forgive me of posting my drivel in the wrong forums

I doubt your post in this section will cause turmoil in the world markets but Bill is correct. BTW, I just got off of the phone with an ATT person who was probably in the middle east somewhere. They raised my rate $10 a month and I asked about it. She said it was a promo from 12 months ago when I signed up. I said I didn't remember that and asked if she remembered everything she did 12 months ago. She said yes and I called her a liar. She gave me back the promo rate and we said pleasantries and hung up. She was quite pathetic.

[begsu1013]

comcast customer service promo

[DHogan]

I got a call from Microsoft a few weeks ago. The conversation went down hill quick.

[steve B]

Originally Posted by DHogan

I got a call from Microsoft a few weeks ago. The conversation went down hill quick.

Actual Microsoft? Or the scammers claiming to be Microsoft? (I haven't heard of the real company calling anyone unless they're really important.

I have had a few calls from the scammers though. I get all Abbot and Costello on them

"I'm calling about your windows computer"
"Yeah? which one?"
"Your windows computer"
"Right....which one"
"The windows one. It's infested with viruses and were getting reports it's slowing the internet down"
" wow, that's a problem. Which computer is it?"
"The windows one"
"yeah, I've got three of them which one is the problem"
"The one with windows XP or 7 or 8.1"
"Ok, that really doesn't narrow it down since I have one of each"
"I'll need you to check them all to see something"
"That's going to take some time, I'm kinda busy. Can't you just tell me which one you're getting reports from"
"It's your windows computer"
"Riiiight.....we've already been there. Do you have any idea what the ___ you're talking about?" (Said while I'm laughing I couldn't keep it together)
Then the supervisor comes on.....
Eventually he called me an SOB, I told him to do something that was probably impossible then he called me a MF er and hung up.

Good times with the clueless scammers.

My wife was laughing too, even though she could only hear half of it.
She just tells them she works for MS and they clear off the phone very quickly.

Steve B

[DHogan]

Originally Posted by steve B

Actual Microsoft? Or the scammers claiming to be Microsoft? (I haven't heard of the real company calling anyone unless they're really important.

I have had a few calls from the scammers though. I get all Abbot and Costello on them

Steve B

It was the scammer ones. I knew right away it wasn't the real Microsoft. He called me a a** Hole after I hung up on him the first time.

[Leon]

Originally Posted by steve B

Actual Microsoft? Or the scammers claiming to be Microsoft? (I haven't heard of the real company calling anyone unless they're really important.

I have had a few calls from the scammers though. I get all Abbot and Costello on them

"I'm calling about your windows computer"
"Yeah? which one?"
"Your windows computer"
"Right....which one"
"The windows one. It's infested with viruses and were getting reports it's slowing the internet down"
" wow, that's a problem. Which computer is it?"
"The windows one"
"yeah, I've got three of them which one is the problem"
"The one with windows XP or 7 or 8.1"
"Ok, that really doesn't narrow it down since I have one of each"
"I'll need you to check them all to see something"
"That's going to take some time, I'm kinda busy. Can't you just tell me which one you're getting reports from"
"It's your windows computer"
"Riiiight.....we've already been there. Do you have any idea what the ___ you're talking about?" (Said while I'm laughing I couldn't keep it together)
Then the supervisor comes on.....
Eventually he called me an SOB, I told him to do something that was probably impossible then he called me a MF er and hung up.

Good times with the clueless scammers.

My wife was laughing too, even though she could only hear half of it.
She just tells them she works for MS and they clear off the phone very quickly.

Steve B

Two things. As for the MS scammers last time they called we had a great conversation. The guy on the other line ended up calling me a Fu&*(* Bitch and hung up. It was great. I actually LOL.....

What's more funny is the ATT lady that gave me a bunch of lies the day before actually called me back yesterday and asked for information for their installation. I said, what installation? She said Uverse TV. I said I didn't order that, started chastising her big time and she said thanks and hung up. I couldn't believe ATT tried to slam me like that.