So Much for Ebay buyer protection plan/guarentee

[clydepepper]

I've had two instances to use the buyers protection and was completely satisfied both times.
-
you should appeal...keep your cool and be tactful if at all possible
-

[sports-rings]

Pay by paypal, using an American Express card.

when I have a problem, i call American Express and within two or three minutes of dialing the 800 number, Amex disputes the charge with paypal.

Paypal then yanks the payment from the seller and all the times i have done this, I have never "lost" my case with amex.

I could care less what ebay and paypal decide, i have never been warned or reprimanded or suspended by either company for this procedure.

I tried to call ebay and paypal in the past but also have gotten nowhere. amex gets practically instant results.

Using American express is a much better way to go.

[jhs5120]

Appeal the case and tell Paypal the man is selling forgeries.

[packs]

I would just file a Paypal claim and call my credit card company. Paypal pretty much only sides with the buyer. All you have to do is mark the item as not as described in their claim system. I haven't had them rule against me yet.

[CW]

It's difficult to give an opinion of eBay's judgement without all the details. What was the specific question you asked, what was his reply, and how did this differ in real life?

If you truly feel you are in the right, I would follow the suggestion of contacting my credit card company. Good luck!

[Gamebits]

First time I hear eBay is taking sellers' side

[begsu1013]

always pay w/ an amex, even with your paypal account. adds an extra layer of protection. all you have to do is mail it back w/ proof of delivery.

[vthobby]

Amex = 100% satisfaction.....never fails....screw Paypal and Ebay!

Mike